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Area Manager

3 months ago

Goose Creek, United States Stoner's Pizza Joint Full time

We are looking for an experienced regional manager to oversee our business operations in an assigned region. The regional manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. As a regional manager, your duties also include guiding management staff in your region, setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.

To be successful as a regional manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, a top-notch regional manager should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

**Area Manager Responsibilities**:

- Achieving business goals and revenue targets.
- Overseeing daily operations, managing budgets, and setting performance objectives.
- Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
- Developing and implementing business, marketing, and advertising plans.
- Managing internal and external stakeholder relations and negotiating contracts.
- Planning, evaluating, and optimizing operations to be efficient and cost-effective.
- Ensuring products and services comply with regulatory and quality standards.
- Ensuring company standards and procedures are followed.
- Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
- Dealing with escalated customer issues, incident reports, and legal actions.
- Recommend service and product enhancement to improve the sales potential and customer satisfaction
- Ensure the delivery of targets through individual recognition, performance review, people management and reward
- Meet with customers to discuss their evolving needs and to assess the quality of the company’s relationship with them
- Develop field sales action plans to facilitate the implementation of the regional sales programs
- Maintain technical and professional knowledge by reviewing professional publications, participating in professional societies and establishing personal networks
- Plan for the achievement of individual and divisional targets in alignment with the strategies and policies of the company
- Establish sales objectives by projecting expected sales volume and forecasting and developing sales quotas for territories and the region
- Keep current with economic indicators, changing trends, supply and demand and competitors to maintain sales volume and product mix.
- Positively contribute to team effort by accomplishing related results
- Provide the necessary support to sales associates to enable them to generate market leads and close new deals
- Implement new programs, sales initiatives and strategies to capture key demographics
- Document customer interactions and maintain data related to activities, accounts and partners
- Design cross-selling programs and campaigns
- Uplift the regional sales volume to its possible best
- Organize training for new staff
- Develop and review long
- and short-term sales strategies
- Participate in interviews and the processes of recruiting new employees

**REQUIREMENTS**:

- High School Diploma/GED
- 3+ years of management and leadership experience
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Office, POS systems and project management tools
- Excellent leadership and decision-making skills
- Ability to multitask and work efficiently under pressure
- Strong analytical and problem-solving skills
- 18 years or older
- Previous restaurant experience (preferred)
- Reliable transportation

Stoner's Pizza Joint is rapidly growing, expanding our territory into new states, and opening new locations. We pride ourselves on our excellent customer service and top-notch products, delivering consistency throughout all our stores.