Assistant Manager

3 weeks ago


Irvine, United States VFit Group Full time

**Assistant Manager**

**Company Overview**:
CycleBar is the world's first and only Premium Indoor Cycling franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood and revive your senses.

**Duties and Responsibilities**:

- Work with Rider Experience Specialists to ensure pricing and promotional events and
activities are clear
- Assist with managing the weekly schedule for maximum sales/profit (monitoring class
attendance)
- Assist with the day-to-day operations of the studio. Must be proficient in using MindBody,

Club Ready, Fitmetrix and Lead Speak software.
- Increase top line revenue by growing client attendance (new triers) and client retention
(frequency).
- Identify new riders in each class and ensure they get special attention.
- Offer new riders packages.
- Identify existing customers who are low on their rider packages and help them
renew/upsell.
- Provide high level customer service to CycleBar clients, handling customer requests or
concerns in a positive and timely manner.
- Greet all customers entering the studio and develop relationships with recurring riders.
- Drive non-ride revenue (retail sales)
- Assist Studio Manager to execute marketing initiatives, event planning and charity rides
within the studio.
- Coordinate offsite events
- Identify charity event opportunities and assist with coordinating the marketing and
execution of those rides
- Participate in photo shoots
- Actively engage on CycleBar social media sites

**Compensation & Benefits**:

- Competitive Pay
- Complimentary CycleBar Classes at Studio

xMxRHE4cIS


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