Neighborhood Client Services Coordinator
4 weeks ago
Community Coordination handles direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett. Join us as a **Neighborhood Client Services Coordinator** in creating a supportive and enriching environment for our community. If you are passionate about community development, and possess the required skills, we invite you to apply.Key Responsibilities
- Coordinate activities for staff and volunteers.
- Provide support to clients participating in the program, identifying support services needed and make appropriate referrals.
- Provide case management services through individual visits and follow-up to enable them to become more self-sufficient.
- Coordinate outgoing referrals with other neighborhood services providers to ensure client needs are met.
- Serve as neighborhood coordinator for seasonal service programs including but not limited to tax preparation and summer youth programs.
- Oversee accurate database for agency, clients, and employers.
- Maintain relationships with other community based organizations, representing the neighborhood Director/Operations Manager at events and meetings as assigned.
- Coordinate client outreach and community linkage activities, facilitating various workshops.
- Coordinate volunteers and interns to support neighborhood programming, including but not limited to tax preparation.
- Communicate with other community based organizations to better meet clients’ service needs.
- Prepare weekly narrative reports regarding clients and employment efforts for submission to the Director/Operations Manager.
- Supervise staff and oversee operations when the Director/Operations Manager is off site.
- Perform other related duties as assigned from time to time.
Skills, Knowledge and Expertise
- Minimum of high school diploma or equivalent, and 1 to 3 years of experience in case management or job development, and experience working with adults and youth required.
- Excellent oral and written communication skills.
- Bilingual skills as needed.
- Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
Why Work Here
- Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
- Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
- Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
- Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
- A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
- Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
About Action for Boston Community Development
ABCD is the shortest distance between two points — from where you are to where you want to be. Discover the tools and resources you need to move from poverty to stability and from stability to success.
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