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District Manager

4 months ago

New York, United States Wings Over Nest Full time

**Now Serving These Benefits**:

- An energetic, collaborative, and positive work environment
- Unlimited PTO (15+ days encouraged) / flexible schedule
- $50 monthly wellness credit
- $1,000 annual education credit
- $500 work-from-home credit
- Medical, dental, vision, and FSA
- 401(k) with employer match

**The Opportunity**:
Wings Over is seeking a District Manager based in the Northeast region of the United States. As a District Manager, you will lead a team focused on operational excellence in your designated restaurants.

Key deliverables for this position include:

- Operationally sound stores with good financials and thriving Wings Over culture
- Positive impact on corporate and in-store teams
- A growing pipeline of leadership talent
- Personable development and continuous improvement

**Day in the Life**:_(includes, but not limited to)_
- In-store 4-5 days per week, alternating locations as needed
- Training, coaching, and inspiring all designate locations to deliver exceptional guest experiences and high-quality food ensuring a commitment to Wings Over’s standards
- Develop store leadership at all levels of store operations through store visits, one-on-ones, development plans, goal setting and coaching
- Use weekly store syncs to set short-term goals and drive the success of identified long-term goals
- Build a pipeline of leadership talent to fuel growth and engagement
- Hit the road to fill in leadership gaps as needed
- Support new store openings in recruiting, hiring, training staff, and launching new locations, both corporate and franchise
- Take lead on in-store rollouts of new initiatives, procedures, and promotions to include testing, giving feedback, and continued execution
- Serve as liaison between store leadership and corporate headquarters
- Deliver a balanced P&L across designated locations, with primary focus on top-line sales, productivity, and production management
- Drive top-line sales and continuous performance improvement focusing on leading indicators and established key metrics. Must be balanced in the approach of focusing on people, financial, and guest experience metrics equally
- 50-75% travel as needed to accomplish all tasks
- Other related duties as assigned

**What You Bring To The Table**:

- 5+ years of restaurant supervisory experience with 2+ years in QSR
- 1+ years leading multi-unit stores and managing GMs, or leading a high-volume single unit with 50+ employees
- Experience managing remotely and traveling for work
- History of developing talent
- Demonstrated management of applicable restaurant regulatory areas, including employee safety; ServSafe; wage + hour; immigration; food safety
- A sophisticated understanding of restaurant cost and controls
- Strong remote and in-person communication skills
- Obsessive attention to detail
- Love for learning, teaching, coaching, and developing
- A disciplined approach to enforcing accountability in stores
- A disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance
- Availability to travel to support surrounding corporate and franchise locations
- Self-motivated, action oriented, positive and humble attitude, high level of integrity
- Valid driver’s license and insurance
- Legal US work authorization

**Fly With Us**:

- For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us.

Wings Over is an Equal Opportunity Employer.

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