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Patient Access Rep I

3 months ago

Suffolk, United States Sentara Healthcare Full time

**Sentara Health** is currently seeking a **Patient Access Representative **at our **Sentara Obici Hospital **in Suffolk, Virginia.

**Hours/Shift**: Full time, Evenings, possible alternating weekends and holidays.

**Sentara** Benefits**:

- ** Join** our team** Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve The people of the communities that we serve have nominated Sentara** “Employer of Choice”** for over **ten years**. _U.S. News and World Report_ has recognized Sentara as having the Best Hospitals for 15+ years.

**Sentara Obici Hospital** is a state-of-the-art facility located in Suffolk, Virginia. This 172-bed, full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care. In June 2010, Sentara Obici opened a new three-story, 63,480 square-foot wing, which includes all private beds serving orthopedic, medical, and surgical patients and increased the hospital’s bed capacity.

Workplace and Community Culture at Sentara Obici Hospital (Suffolk, VA) - YouTube

**Position Overview**:
As a **Patient Access Rep **with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. If you desire, there are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

**Education Required**:
High School Diploma

**Experience Required**:
Two Years of Customer Service **and/or**

Two Years of Data Entry

Proficiency in Keyboarding

**Associate or bachelor’s degree in **Lieu of two years of experience**

**K**eywords**: #INDEED, Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster
- High School Grad or Equivalent
- Customer Service 2 years
- Data Entry 2 years
- Service Orientation
- Active Listening
- Social Perceptiveness
- Critical Thinking
- Persuasion
- Speaking
- Time Management
- Reading Comprehension