At Your Service Captain, Southshore

4 weeks ago

Bay Shore, United States Macy’s Full time

**Are you ready to bring your amazing self to work?**

At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

**Job Summary**:
As the At Your Service Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction, problem-solving, and building brand loyalty. You will drive results through promotional and Omni selling initiatives, such as By Online Pickup in Store and Curbside services. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Sales and Customer Experience Manager.

**What we can offer you**:

- An inclusive, challenging, and refreshingly fun work environment
- Empowerment to perform impactful work with tangible results
- Coverage across medical, dental, vision, and retirement
- Employee Assistance Program (mental health and financial literacy resources)
- Fully-Funded education benefits may include 100% of tuition, books, and fees
- Merchandise discounts
- Colleague Resource Groups (CRGs), give-back/volunteer opportunities

**What you will do**:

- As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding
- Ensure high-level of customer service through problem-solving and customer-focused resolutions, such as converting a return into an exchange
- Enhance the in-store customer experience by promoting our Macy's mobile app
- Meet with People Leaders throughout the day to plan and monitor total store activities
- Lead colleagues in the execution and completion of assigned tasks
- Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes.
- Perform store opening and closing procedures, including accessing the alarm system and settling the registers
- Lead and participate in the upkeep of the At Your Service area, processing customer orders, and maintaining back of house areas to our standards for By Online Pickup in Store and Curbside services.
- Keep current on updates to services, promotions and policies
- Perform all applicable sales and/or support duties in addition to above

**Who you are**:

- Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Proficient in communicating effectively with customers and providing clear direction to colleagues
- Self-starter in adapting quickly to changing customer expectations and needs
- Resourceful and able to adapt quickly to changing priorities and deadlines
- 1-2 years of direct retail experience preferred
- High school diploma or equivalent

**Essential Physical Requirements**:

- Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
- Frequent use of computers and handheld electronic equipment
- Reaching, including above eye level, crouching, kneeling, stooping and color vision
- Lifting and moving items weighing up to 30 lbs.

**About Macy's**

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

STORES00

  • Director, Cardiac Catheterization Laboratory – South Shore University Hospital

    1 month ago

    Bay Shore, New York, United States Northwell Health Full time

    Northwell Health's Department of Cardiology is seeking an experienced, dynamic Board-Certified Interventional Cardiologist to become the Director of the Cath Lab and join the highly skilled cardiac team at South Shore University Hospital located in Bay Shore, New York.The ideal candidate will have a minimum of 7 years' experience and exceptional clinical...

  • Director of Health and Medical

    4 weeks ago

    Bay Shore, NY, United States Northwell Health Physician Partners Full time

    Northwell Health’s Department of Cardiology is seeking an experienced, dynamic Board-Certified Interventional Cardiologist to become the Director of the Cath Lab and join the highly skilled cardiac team at South Shore University Hospital located in Bay Shore, New York. We collaborate closely as a referral center for advanced coronary work from Peconic...

  • Banquet Captain

    4 weeks ago

    Suttons Bay, United States Great Wolf Lodge Full time

    Pay: $19 per hour At Great Wolf, the Banquet Captain is responsible for ensuring the overall satisfaction for event and meeting guests. The Banquet Captain oversees a team of banquet set-up and servers, serves food and beverages to banquet guests and takes food and beverage orders when there are not enough servers present.Hiring immediately with full-time,...

  • Banquet Captain

    1 month ago

    Suttons Bay, United States Great Wolf Lodge Full time

    Pay: $19 per hour At Great Wolf, the Banquet Captain is responsible for ensuring the overall satisfaction for event and meeting guests. The Banquet Captain oversees a team of banquet set-up and servers, serves food and beverages to banquet guests and takes food and beverage orders when there are not enough servers present.Hiring immediately with full-time,...

  • Director, Cardiac Catheterization Laboratory

    4 weeks ago

    Bay Shore, NY, United States Northwell Health Physician Partners Full time

    Northwell Health’s Department of Cardiology is seeking an experienced, dynamic Board-Certified Interventional Cardiologist to become the Director of the Cath Lab and join the highly skilled cardiac team at South Shore University Hospital located in Bay Shore, New York. The ideal candidate will have a minimum of 7 years’ experience and exceptional...

  • Banquet Captain

    3 weeks ago

    Suttons Bay, Michigan, 49682, Leelanau County, MI, United States Great Wolf Lodge Full time

    Pay: $19.00 per hour At Great Wolf, the Banquet Captain is responsible for ensuring the overall satisfaction for event and meeting guests. The Banquet Captain oversees a team of banquet set-up and servers, serves food and beverages to banquet guests and takes food and beverage orders when there are not enough servers present.Hiring immediately with...

  • Seasonal Sales Associate

    1 week ago

    Bay Shore, United States Tailored Brands Inc Full time

    Job Overview The Consultant is responsible for all aspects of the customer experience within multiple-businesses (retail, rental, custom, and Omni-channel) within a store location. To be successful in this role the Consultant needs to support and positively impact a culture of customer-obsession, by being customer-ready and delivering a world-class...

  • Retail Cosmetics Sales Leader

    1 month ago

    Bay Shore, United States Macy’s Full time

    Job Overview As a Leader, Prestige Selling, you boost sales and enhance customer service in Macy’s Beauty department. As the expert on Prestige cosmetics across various brands, you are a beauty supporter who always shows a top-notch service experience by assisting customers and coaching colleagues. Your sharp knowledge of current trends and your skill...

  • Job Captain

    4 weeks ago

    Green Bay, United States Ayres Associates Full time

    The Role of the Job Captain We are seeking an experienced, quality driven, and solutions-minded individual ready to assist our Project Managers (PMs) and/or Project Architects (PAs) with project administration from schematic design through construction. As the job captain, you will serve as the internal technical team lead of an architectural building...

  • Retail Fragrances Sales Support Associate

    1 month ago

    Bay Shore, United States Macy’s Full time

    Essential Functions Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. Explain and demonstrate use of fragrances through actual application or card application Partner with Fragrance Counter Manager or CSX...

  • Make Your Own Schedule- Per Diem Workers in

    2 weeks ago

    Bay Shore, United States Ryhan's Center of Hope, Inc. (RCH) Full time

    RCH has open shifts in our homeless shelters serving Suffolk County's homeless families and homeless men in Bay Shore. Per Diem employees make their own schedule. Per Diem, e**mployees are required to work 3 shifts a month**. Extra hours are always available. **Shifts are 6a-2pm, 2pm-10pm, and 10pm-6am.** Applicants must not be fearful of COVID. -...

  • Make Your Own Schedule- Per Diem Workers in

    3 weeks ago

    Bay Shore, United States Ryhan's Center of Hope, Inc. (RCH) Full time

    RCH has open shifts in our homeless shelters serving Suffolk County's homeless families and homeless men in Bay Shore. Per Diem employees make their own schedule. Per Diem, e**mployees are required to work 3 shifts a month**. Extra hours are always available. **Shifts are 6a-2pm, 2pm-10pm, and 10pm-6am.** Applicants must not be fearful of COVID. -...

  • Service Technician

    1 month ago

    Bay Shore, United States Atlantic Chevrolet Cadillac Full time

    What We’re Looking For Atlantic Chevrolet is looking for dedicated Automotive Technicians to help grow our booming service department and provide our customers with exceptional experiences.The ideal candidate will flourish in a fast-paced and professional workplace.About UsThe Atlantic Auto Group is New York’s largest volume Auto Group, and has risen...

  • Service Assistant

    1 month ago

    Bay Shore, United States Buffalo Wild Wings Full time

      In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.  GAME...

  • Service Writer

    3 weeks ago

    Bay Shore, United States Atlantic Chevrolet Cadillac Full time

    Are you ready to enter the fast lane? Do you enjoy working in a fast past environment with a passion for customer service?  Atlantic Chevorlet is seeking Service Advisor’s to help expand our growing Service department.  As a Service Writer, you will own our customer’s experience in the service lane. You are the first point of contact with our...

  • Service Writer

    1 month ago

    Bay Shore, United States Atlantic Chevrolet Cadillac Full time

    Job DescriptionJob DescriptionAre you ready to enter the fast lane? Do you enjoy working in a fast past environment with a passion for customer service?  Atlantic Chevorlet is seeking Service Advisor’s to help expand our growing Service department. As a Service Writer, you will own our customer’s experience in the service lane. You are the first point...

  • HHA Home Health Aide needed 9a

    1 month ago

    Bay Shore, United States Right At Home Full time

    Pay and Benefits:We believe that our Home Health Aides (HHA) and/or Personal Care Assistants (PCA) are the heart of our business. Without you, we couldn’t build meaningful relationships with our clients, put a smile on their face or be the highlight of their day. It is hard to put a price on helping others but we know how important you are and value the...

  • Supply Service Technician

    2 weeks ago

    Bay Shore, United States AMR Full time

    Responsibilities Position: Supply Service Technician Location: Bay Shore, NY$18.50/hr. starting pay rate JOB SUMMARY The Supply Service Technician {SST) is responsible for ensuring that all ambulances are'response ready' for field crews coming in for their shift assignment, with the goal of reducingdown time and increasing the quality and delivery of our...

  • Pt Banquet Captain Hotel Northland Green Bay, Wi

    3 weeks ago

    Green Bay, United States Hotel Northland Green Bay, WI Full time

    Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable **PT Banquet** Captain **for the **Hotel Northland** in **Green Bay, WI.** **Job Purpose**: Oversee set-up, service and clean-up food preparation for all banquet functions. Warm, knowledgeable service and helpful guidance...

  • Entry Level Pest Control Service Technicians

    1 month ago

    Bay Shore, United States Fox Pest Control Full time

    Job DescriptionJob DescriptionWhy Fox Pest Control?Whatever your goals are, we believe every person has the potential to be a leader. Our teams are built on all of us working together to help every team member truly feel known, valued, and inspired. Apart from an unrivaled culture, we provide competitive compensation, benefits, and training to set you up for...