Supervisor, Lab Section

2 weeks ago


Orlando, United States Orlando Health Full time

Position Summary:
The Laboratory Section Supervisor is responsible for monitoring and participating in all aspects of daily operations in an assigned

section.

**Location Summary**

ORMC; Blood Bank

**Position Summary**:

- 1st Shift; 5x8s
- Monday through Friday; 8:00am to 4:30pm.
- Outstanding Benefits with a 403(B) match for full and part-time employees.
- Retirement Savings plan.
- Paid Time Off plan.
- Education Assistance programs; Tuition reimbursement, Student Loan repayment program and Preferred Education Program.
- Maternity leave; 4 weeks yearly.
- Among many other benefit programs. Benefits do kick in from day one

**ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER**

Located in downtown Orlando, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 898 acute-care and rehabilitative beds, it is among the largest

acute-care facilities in the region and the only Level I Trauma Centers in Central Florida. The hospital has earned recognition from U.S. News & World Report as a “Best Hospital” in Central Florida and rated high performing in 12

adult procedures and conditions. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and is the only adult-care hospital in Orlando to achieve Magnet® Recognition, the gold standard for nursing’s contribution to quality patient care, safety, research and service

excellence.

Orlando Health ORMC is the flagship hospital of the Orlando Health system of care, which includes award-winninghospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span

Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy byproviding professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin

your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

**Responsibilities**:
**Essential Functions**

Provides daily supervision of personnel and reporting of tests.

Monitors workflow evaluates compliance with service guarantees and quality control requirements.

Works cooperatively with all customers and responds effectively to meet or exceed the customer’s needs. Monitors customer

service satisfaction and addresses issues in a timely manner.

Orients and trains team members in department.

Completes performance competency evaluations, coaching plans.

Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members

of an assigned section.

Schedules staff to meet workload requirements while minimizing expense.

Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency.

Regularly performs and reports both routine and special laboratory testing following established policies and procedures to

ensure the highest quality of laboratory results within established timeframes.

Verifies results and quality control data for accuracy and reliability.

Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures.

Monitors test analysis to ensure acceptable levels of analytic performance are maintained and that corrective action is taken as

required.

Evaluates team competency, monitors test results, worksheets, quality control records, proficiency testing and maintenance

logs. Responsible for evaluating new tests methodologies and instrumentation and makes recommendations to the laboratory

manager.

Implements new test methods and procedures under the direction of the laboratory manager and medical director.

Supports the manager in maintaining the operational budget within budgetary constraints.

Orders operating supplies and monitors inventory control, productivity and appropriate testing utilization.

Directs the development and compliance of all departmental policies and procedures for test performance, quality control,

preventative maintenance including troubleshooting procedures according to regulatory and accreditation requirements.

Monitors work flow and delegates responsibilities to team members of the section.

Regularly communicates with Manager on day to day operations.

Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.

Maintains reasonably regular, punctual attendance



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