Retail Sales Associate/customer Service

7 days ago


Santa Clarita, United States Rowland Air Full time

At **Rowland Air **we specialize in providing top-notch HVAC, services to residential clients. Our team is dedicated to ensuring comfort and efficiency in every project we undertake. We are looking for skilled and motivated individuals to join our growing team and contribute to our mission of excellence in HVAC solutions. We’ve been in business for 30+ years, and our growth continues due to our great reputation and company culture. We treat our teams like family, which enables them to treat our customers with the same respect. We’re always looking for people who are self-motivated and customer-focused.

The Retail Sales Associate will be responsible for identifying potential customers, initiating contact, and nurturing relationships to generate new business opportunities. This role is crucial for driving our sales pipeline and contributing to the overall growth of the company.

**Why join THIS team?**
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)

**What Will You Do**:

- Convey product and services to consumers in-person at our retail locations
- Leverage marketing techniques and act as brand ambassador
- Understand clients' specific needs through consultation and provide best solutions
- Comply with company standards for customer satisfaction
- Achieve weekly or monthly sales goals
- Booking Appointments

**What will you bring**:

- Previous experience with customer service, sales, or other related fields
- Ability to build rapport with clients
- Excellent written and verbal communication skills
- Positive and professional demeanor
- Previous sales,
- Strong attention to details
- Conscientious, team player
- Honesty integrity, quality craftsmanship and a good attitude
- Previous Retail Sales Associate experience

**Pay Transparency**:
The starting rate for this opportunity ranges from **$40k-$80k **plus commission. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility.

**Job Types**: Full-time, Part-time

Pay: $40,000.00 - $80,000.00 per year

Expected hours: No less than 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off

Shift:

- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift

Weekly day range:

- Monday to Friday
- Rotating weekends
- Weekends as needed

Application Question(s):

- This will take place at Costco or Lowes kiosks. Are you comfortable with this?

**Experience**:

- Customer service: 2 years (required)
- Retail: 2 years (required)

Work Location: In person



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