Bilingual English/spanish Scheduler
4 weeks ago
Overview:
We are seeking a skilled Scheduler to join our team. As a Scheduler, you will play a crucial role in ensuring the smooth and efficient operation of our company. Your attention to detail and ability to manage schedules will contribute to the overall success of our practice.
**Responsibilities**:
- Coordinate and schedule patients and therapists appointments using scheduling systems Central Reach.
- Manage and maintain the appointment calendar, ensuring accuracy and efficiency
- Communicate with patients to confirm appointments and provide necessary instructions
- Collaborate with therapists and other healthcare providers and other office staff to optimize scheduling and ensure timely patient care
- Handle incoming calls and inquiries regarding appointments, providing excellent customer service
- Courteously receiving incoming telephone calls and taking messages as needed
- Maintain patient records and update information as necessary
- Adhere to HIPAA regulations and maintain patient confidentiality at all times
- Assist with administrative tasks as needed
**Requirements**:
- Bilingual English/Spanish
- Previous experience working in early education therapy setting is required
- Proficiency in using scheduling systems Central Reach is preferred
- Excellent organizational skills with the ability to manage multiple tasks simultaneously
- Exceptional attention to detail and accuracy
- Strong communication skills, both verbal and written in English/Spanish is required
- Ability to work effectively in a team environment is required
- Familiarity with phone systems and basic office equipment
- Good telephone etiquette
- Proficient with Microsoft office (Word, Excel, Outlook) is required
Pay: $21.00 - $22.00 per hour
**Benefits**:
- 401(k) matching
- Life insurance
Healthcare setting:
- Outpatient
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- Computer skills: 1 year (preferred)
Work Location: In person
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