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Call Center Rep 2nd Shift
3 months ago
**Job description**:
Professional Salesperson Wanted By Industry Leader
Excellent Pay
- Excellent Career
Experience in home improvement, remodeling or construction a great plus
Construction company with a focus on roofing
Serving our customers for over 20 years
National Company with a strong local presence
Overview:
You will be responsible for closing sales on warm leads provided by the company. **NO COLD CALLING**.
On-site location
**_ Position is ONSITE in Valley Village, CA_**
**_ Summary of Responsibilities_**
- ** HIRING NOW - CALL CENTER REP FOR OUR HOME **IMPROVEMENT COMPANY - PERFER EXPERIANCED**
- Compensation:
**Starting at $18 hourly + EXCELLENT COMMISSION & BONUSES (based on performance)**
Full time and part time positions available
Flexible schedule a must
Work Remotely: No
**Job Type**: Full-Time
**Job Types**: Full-time, Part-time
**Salary**: $18.00 - $20.00 per hour Seeking experienced, energetic, dedicated agents to join our team in our Valley Village Office
**_ Benefits:_**
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
**_ Required Experience:_**
- Strong interpersonal communication skills
- Ability to close deals
- Strong phone presence
- Previous rehash experience highly desired
**_
Responsibilities:_**
**_ Summary of Responsibilities_**
- Ability to develop a strong rapport with the customer and drive the appropriate conversions.
- Ability to quickly identify customer needs and make appropriate decisions.
- Demonstrate a high level of professionalism, even under stressful situations.
- Multi-task
- Ability to gain product knowledge quickly.
**_ Required Experience:_**
- We provide the leads; you make the calls.
Must be comfortable in a fast-paced call center environment.
- Expected to make 200-300 outbound calls daily.
- Manage inbound and outbound customer calls in a timely manner
- Identify customers’ needs and wants, give your best to clarify information
- Recognize opportunities to upsell our products and services
- Follow our company's communication “scripts”
- Update records of all conversations in our call center database in a comprehensible way
- Build strong relationships with customers
- Follow our customer engagement strategy
- Meet qualitative and quantitative target
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