Problem Solving Specialist

2 months ago

Los Angeles, United States PATH Full time

**PROBLEM SOLVING SPECIALIST (JR 3470)**

**WHY WORK FOR US?**
We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state.

**JR 3470**
**Problem Solving Specialist**
**Los Angeles, CA.**
**Salary: $45,000-$64,350 (DOE)**
**Pay Frequency**:24 Pay Periods Per Year
**Full Time**
**Non-Exempt**
**Driving Required**

**ABOUT PATH**
Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

**ABOUT OUR TEAM**
Our Family Services programs serve families with children who are literally homeless or at imminent risk of homelessness. The program is designed to provide centralized points of access for families in need of crisis services or shelter placement, rapid re-housing and permanent housing placement, and linkages with schools, employment and physical and mental health care, along with other supportive services

**ABOUT THE JOB**
Problem-Solving, also known as “Diversion” or “Rapid Resolution”, is a crisis response philosophy and approach that focuses on supporting individuals and families experiencing a housing crisis to quickly identify and access alternative housing resources outside of the homeless crisis response system. Through active listening and creative conversations, Problem Solving Specialists facilitate this process and assist households in maintaining their current housing or identifying an immediate and safe housing alternative within their own social network, such as with family or friends.
- Provide mediation between households and property owners/family/friends to assist in resolving housing crisis
- Partner with legal service providers to resolve housing crisis. - Process and accept referrals from funders
- Meet with assigned guests a minimum of 1x/week to support with progression towards goals identified by guest in their Housing Service Plan
- In collaboration with supervisor or MSW/LCSW staff, conduct intake and individualized needs assessment for all guests and assist team by collaborating with guests to develop Individualized Service Plans (ISP) that address barriers to obtaining services, housing, and appropriate health care needs

**WHAT YOU BRING**
- Demonstrated knowledge and or experience with case management techniques, including critical time intervention, harm reduction strategies, crisis intervention techniques and motivational interviewing
- Strong belief in a growth mindset, self-determination, and psychological resilience
- .Ability to execute and maintain records and documentation in compliance with all state, federal, and local guidelines and laws and standards set forth by the program contract and PATH guidelines including maintaining confidentiality and security.
- Ability to maintain and execute confidential information according to HIPAA standards
- Possess a high level of tolerance and understanding for individuals who present for service

**PREFERRED QUALIFICATIONS**
- Two (2) years of experience working with individuals or families experiencing or at imminent risk of homelessness or another related field
- HMIS Experience.
- Demonstrated knowledge of and/or experience with advanced and evidence-based interventions including, but not limited to: - Harm Reduction strategies - Motivational Interviewing - Housing First Practices - Non-violent Crisis Intervention Techniques - Critical Time Intervention - Trauma Informed Care

**MINIMUM QUALIFICATIONS**
- All levels of education and experience welcome.
- Bilingual and able to read, write and speak Spanish proficiently

**MANDATORY REQUIREMENTS**
- Have employment eligibility verification
- Have or be able and willing to obtain CPR/First Aid training
- Provide proof of full COVID-19 vaccination
- Successfully complete the following as a condition of hire:Tuberculosis Test

Background Screening
Drug Test

**DRIVING**
- Have reliable transportation
- A valid driver’s license
- Proof of insurance and ownership for personal vehicles used during work duties
- The ability to qualify for PATH's insurance coverage

**EMPLOYMENT ELIGIBILITY**
Applicants must be aut

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