Account Coordinator

3 weeks ago

Houston, United States Alliant Insurance Services Full time

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

SUMMARY
Responsible for supporting producers and account managers in processing new business, renewing existing business, and day-to-day account services for clients. Serves as an advocate for clients and their employees through positive relationships with carriers and continuous education.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides administrative support and customer service.
- Creates census files for proposals and renewing business.
- Composes general correspondence with clients and carriers.
- Interacts with clients to respond to inquiries concerning service accounts.
- Maintains a professional relationship with clients and carrier representatives through exceptional customer service.
- Coordinates appropriate resources to address the client’s management needs.
- Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information on a timely basis).
- Other duties as assigned.

QUALIFICATIONS
EDUCATION / EXPERIENCE
High School diploma or equivalent combination of education and experience
Two (2) or more years related work experience
Encouraged to complete Career Path requirements as communicated by supervisor including obtaining Group 1 licensing

SKILLS
Excellent verbal and written communication skills
Customer service skills, including telephone and listening skills
Problem solving and time management skills
Critical thinking and good judgement to quickly determine and prioritize key issues
Ability to work within a team and to foster teamwork
Ability to prioritize work for multiple projects and deadlines
Proficient in Microsoft Office Suite

LI-AQ1

We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

For more information on Alliant Insurance Service's benefits, click here.

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