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Switchboard/communications Operator

1 month ago

Houston, United States St. Joseph Medical Center Full time

***:
Under the direction of the Lead Switchboard Operator of the Communications Department, the Communications Operator is responsible for ensuring the answering of all inbound and operator telephone calls in a timely manner. The Communications Operator is responsible for paging and emergency communications (e.g. code blue, fire, etc.). Participate in activities to assure that customer satisfaction results are consistently maintained. Demonstrates effective communication and public relations skills.

**POSITION QUALIFICATIONS**: Equal Opportunity Employer Minorities/Women/Veterans/Disabled**
- High School Graduate or GED Equivalent, required.
- Three to five years’ experience in a PBX operator position.
- Technical, clerical, critical thinking and interpersonal skills.
- Other certification requirements as defined by the certification policy.
- Able to communicate effectively in English, both verbally and in writing.
- Basic computer knowledge and general hospital operational knowledge.

**PREFERRED**:

- Bilingual or Multilingual.
- Previous experience in Healthcare.

Location: South - 4119.71800 Communications

Schedule: Full Time, Day Shift, Days

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