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4 weeks ago
**CASE MANAGER- Administrative ONE CARE TEAM**
**Are you someone that can provide administrative support with concrete follow-ups?**
- Are you interested in benefits effective the first day of employment?
- Are you interested in being part of a team who provide support for a specified population of patients in need of intensive care management?
- Do you want to facilitate and improve process and program access to ongoing primary health care for members of One Care program?
**This position is perfect for you if you are detail oriented, organized, proficient in reporting and computer skills**
**In this role you will**:
- Provide general administrative and clinical office support to One Care clinical staff.
- Fax appropriate documents to vendors, providers, and Commonwealth Care Alliance office.
- Answer incoming calls and take messages as appropriate, keep Clinicians updated on these calls and their outcomes.
- Be responsible for ongoing monitoring, follow-up, and discharge planning, as appropriate.
- Facilitate the updating of reporting and tracking systems with clinical and administrative One Care staff.
- File appropriate documentation in the member’s CCA medical record (both hard copy and electronic) according to policy and procedure.
- Track, schedule, and report on annual comprehensive physical assessments for members.
- Assist members with transportation to appointments as needed.
**The successful applicant will offer**:
- Two or more years experience performing a variety of administrative support functions.
- Experience with contact and outreach to a variety of patients with various healthcare needs.
- Ability to prioritize workload and manage multiple projects simultaneously and problem solve with minimum supervision is required.
- Proficiency in word processing, Excel, Access and other computer office software knowledge strongly preferred.
- Well-organized and able to communicate effectively with individuals and groups.
- Bilingual in Spanish strongly preferred.
- History of good attendance and positive work attitude.
**Thank you
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