Micro Market Associate

**Why the** **Navy Exchange Service Command?**

While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.
- You can expect an **unforgettable, dynamic, and competitive work environment.**

**The Benefits begin DAY ONE**:
We know you work hard, and cultivate the very best solutions for your family - and that’s why the benefits we offer, you won’t find anywhere else:

- We offer a competitive **federal salary** beginning at the Non-Appropriated Fund NF-01 level + depending on experience
- Did we mention, your Benefits begin on **DAY ONE**?
- Federal Healthcare benefits
- Dental, Vision, 401(k) & Pension Plan
- Accrual of paid time off at **DAY ONE**
- Tuition reimbursement program
- Continuity Programs for Military Spouses
- Public Student Loan Forgiveness eligible* after qualifying years of service
- Tax Free shopping, worldwide, at any Navy Exchange location

Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow - there’s only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. **Mission: YOU**.

**Job Summary**

Performs various duties within the Micro Market and vending machines, including but not limited to functionality and operation of machines, availability of products, money changing machines and payment kiosk, and ensuring maintenance upkeep of machines as required. Sells general merchandise to customers exercising professional selling techniques, provides service which anticipates and exceeds customer expectations. Operates a motor vehicle throughout the geographical area and on public roads in connection with performance of job duties

**Duties and Responsibilities**
- Maintains Exchange owned machines and Micro markets daily. Inspects, replenishes products to include, but not limited to an assortment of various products such as sandwiches, cakes, pies, popcorn, salads, fruits, pastry, sodas, yogurt, laundry detergent, etc. Ensures dates regarding product shelf-life for perishable items are adhered to, (e.g. documents the removal of expired food per the expiration dates of all food items, sanitizes areas, etc.) and that foods are not spoiled; removes aged foods or other merchandise from machines and or micro market.
- Greets and engages customers in conversation for purposes of providing sales related assistance and opinion regarding available or sought after. Assists customers in the selection of merchandise and suggests additional items to complement the customer's selections.
- Ensures assigned areas are fully stocked, and merchandise is neatly arranged. Communicates with supervisor regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of sales goals, etc.
- Sets up and maintains prices and all Exchange branded visual programs in micro markets and where applicable, machines on items being sold; maintains a current price list for products/merchandise sold in the micro market.
- Ensures the micro market is maintained in clean and orderly manner; sweeps, mops floors, cleans counter-tops, wipes down coolers and empties trash cans.
- Responsible for assisting with resetting merchandise in the micro market at least annually to ensure all merchandise standards are adhered to, such as product adjacencies, branding, and placement.
- Responsible for laptop/tablet, scanner, handheld and/or other electronic devices needed to perform the inventory, receiving and ordering within the micro market.
- Assists in relocating and installing new machines at locations; cleans interior and exterior using appropriate cleaning solutions. Makes settings and adjustments on food dispensing, liquid dispensing and coin changer units.
- Collects money from vending machines, micro market kiosks, or other miscellaneous machines at locations according to established schedule. As required, accompanies vending contractors, verifying cash taken from vendor owned machines. Ensures all information recorded during machine servicing is collected via computerized hand held devices, and manually records counts of products, and prepares Vending Machines Cash Collection Slip (SS/411) by date, type of machine, name of attendant and cash meter readings for micro market locations not fully automated. Clears coin jams and makes refunds at designated locations as required.
- Responsible for inventory control, to include micro markets, trucks, routes, etc. in both the vending and micro market systems.
- Collects turn-in money bags daily from Cash Handling Clerks; counts and verifies cash receipt, prepares Daily Cash Recei