Intake Specialist

3 weeks ago


Baltimore, United States Baltimore City Community College Full time

**Description/Job Summary**

**Responsibilities/Duties**
- Responsible for assessment, intake and referral of students enrolling in Workforce Development courses.
- Schedule placement tests to incoming students
- Advise students of score and assign them to the appropriate class(es)
- Ability to coordinate a variety of projects simultaneously.
- Handle student placements regarding programs options
- Strong customer service skills.
- Ability to maintain security and confidentiality of testing processes; effectivley communicate both orally and in writing with diverse groups,
- Prepare reports and surveys.
- Ability to follow detailed directions and procedures
- Must have proficient computer skills
- Other duties as assigned

**Required Qualifications**
- Associate Degree
- At least 2 years work experience providing excellent customer service and/or data entry

**Preferred Qualifications**
- Bachelor's Degree in any related field
- At least 1 year of experience working in Higher Education.
- At least 3 years of experience in providing customer service.


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