Intake Specialist
3 weeks ago
Our Baltimore Personal Injury Firm is growing and we are seeking a full-time Intake Specialist to become a part of our personal injury team As an intake coordinator you will provide excellent customer service to our new and returning clients as they navigate new legal matters. Applicants must be highly organized and client oriented
We are offering a $ 500.00 signing bonus for this position
Responsibilities include, but are not limited to the following:
- Field calls concerning potential new cases.
- Enter case information into client management software (Needles).
- Collect relevant case documentation (property damage photos, police report info., insurance documents, etc.)
- Work directly with the head attorney to manage all new client calls.
- Schedule Doctor appointments for all new clients.
- Send retainer packets to new clients.
- Manage spreadsheet of all new intakes.
- Request body cam/CCTV footage.
- Refer cases to co-counsel.
*Prior experience preferred, but not required; however, excellent customer service skills are a MUST*
Company DescriptionThe Law Offices of Steven H. Heisler, LLC are committed to providing unwavering dedication to meet our clients’ needs and expectations. Over the past 35 years Attorney Heisler has cultivated a wonderful team committed to making a positive difference in the lives of our clients, regardless of the complexity of their legal situation.Company DescriptionThe Law Offices of Steven H. Heisler, LLC are committed to providing unwavering dedication to meet our clients’ needs and expectations. Over the past 35 years Attorney Heisler has cultivated a wonderful team committed to making a positive difference in the lives of our clients, regardless of the complexity of their legal situation.-
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