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Client Strategy Manager

3 months ago

Silicon Valley, United States PRICE WATERHOUSE COOPERS Full time

A career in Sales and Marketing will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You’ll focus on designing, developing, and implementing communication programmes and media events to promote and sell the PwC’s brand and services as well as contribute to and evaluating our pricing strategies in the marketplace. Our team is a client focused group that is responsible for positioning the PwC brand and driving long term growth. You’ll work with sales and marketing teams to drive consistency in executing our client relationship, and business development strategy, as well as driving our sales framework to help deliver value on key business initiatives.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm's/client's expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends, and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key points.
- Uphold the firm's code of ethics and business conduct.

The Client Strategy Manager is part of our Sales team and drives internal account management efforts for all sales-related activities on priority accounts. Client Strategists are assigned to a portfolio of accounts; for each assigned account, a Client Strategist collaborates with an extended team of PwC partners, representing different service areas, as well as a Client Relationship Executive (client-facing sales resource) to drive business development & relationship-building efforts.

**Job Requirements and Preferences**:
**Basic Qualifications**:
**Minimum Degree Required**:
High School Diploma

**Minimum Years of Experience**:
4 year(s)

**Preferred Qualifications**:
**Degree Preferred**:
Bachelor Degree

**Preferred Knowledge/Skills**:
Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs:

- Driving internal account management activities for assigned accounts in order to build additional client relationships, develop new business opportunities and support strategic sales initiatives;
- Managing action items in order to progress pipeline opportunities to ensure momentum and drive accountability;
- Managing competitive pursuit processes, including writing proposals and project-managing proposal efforts;
- Driving relationship-building activities for assigned accounts, including managing relationship maps/plans and identifying opportunities to utilize marketing activities to drive sales relationships;
- Preparing account teams for business development-focused client interactions and presentations, including creating meeting materials;
- Organizing account planning calls and strategy sessions and managing account plans;
- Utilizing CRM system to manage and analyze sales activities, including understanding current pipeline and opportunity forecasting; and,
- Analyzing account financials to better understand pipeline and revenue forecasting and monitor progress against account goals.

Demonstrates extensive abilities and/or a proven record of success as a team leader:

- Communicating with impact verbally and in writing, including ability to translate complex business topics into succinct documents and presentations;
- Effective project management skills in order to drive simultaneous projects to successful completion with multiple stakeholders;
- Cultivating and maintaining relationships with stakeholders of all levels, with ability to build networks throughout a matrixed and geographically diverse organization;
- Excelling in a robust teaming environment, including ability to flex styles to adapt to d