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Appointment Center Representative

4 months ago


Seymour, United States Connecticut Basement Systems Full time

Connecticut Basement Systems is the largest basement waterproofing/dehumidification, crawl space encapsulation, attic insulation, gutters, foundation repair, and basement finishing company in Connecticut for a reason. We've been in business for 36 years, serving more than 101,000 Connecticut residents and building a great reputation for honesty, integrity, and high-quality workmanship with our valued customers. Our patented products, dedicated employees, and remarkable work culture are merits that make us stand out against competitors. Connecticut Basement Systems has been awarded the "Top 10 Best Places to Work in Connecticut” eight years in a row. We are currently seeking an Appointment Center Representative to join our team at this unique, industry leading company that is still growing If you are a friendly team player, enjoy working with people, and have a positive attitude, then we want you to apply

The Opportunity:
The Appointment Center Representative is a great position to launch your office career. With extensive training and supportive co-workers, this is a perfect opportunity to work and grow within our company. This position is a chance to show off an ability to connect with people and achieve tasks by delivering outstanding customer service both over the phone and in person.

The Appointment Center Representative is responsible for scheduling the in-home appointments for the members of our sales team. This is a full-time, entry level position that would include occasional overtime and weekend hours.

Benefits to you:

- Competitive benefits package
- Opportunities for earning overtime and commission
- Supportive environment
- Organized and formalized training process
- Work-life balance
- Ability to deliver outstanding customer service
- Telephone etiquette
- Reliability
- Excellent listening skills
- Experience with Microsoft Word, Excel, and data entry
- Ability to work successfully as part of a team as well as independently
- The desire to learn
- Ability to multi-task

Pay: $17.00 per hour

Expected hours: 40 - 45 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance

Experience level:

- 1 year

Shift:

- Day shift

Weekly day range:

- Monday to Friday
- Rotating weekends

Work setting:

- In-person
- Office

Work Location: In person