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Patient Access Representative
2 months ago
**About Us**
Indiana Health Centers, Inc. (IHC) is a mission-driven organization that has been providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. As a Federally Qualified Health Center, we specialize in integrated care, offering essential services to meet the needs of patients in our community.
**Job Summary**
We are seeking a Bilingual Intake Specialist to join our talented and dedicated team. This is a wonderful opportunity for anyone who craves a highly rewarding position with exceptional benefits, including a generous retention bonus.
**Key Responsibilities**
- Greets clients and visitors to the clinic and assists with the check-in process
- Makes appointments and prepares clients for appointments
- Answers phones and accurately directs calls
- Uses and maintains electronic medical records
- Maintains effective working relationships with physicians, co-workers, and patients
- Demonstrates positive customer service skills in person and over the phone
- Works well in a team environment and as part of a team
**Benefits Package**
- Hourly position
- $ retention bonus paid after 1 year of employment
- 403(b) 403(b) matching
- Flexible spending account
- Health, life, dental, and vision insurance
- Health savings account
- Generous PTO
- Employee Referral Program
- Retirement plan
- Tuition reimbursement and much more
**Requirements**
- Education: Completion of a standard high school diploma or equivalent
- One (1) year of prior experience in an office or health-related position
- Excellent interpersonal and customer service skills
- Bilingual skillset is required
- Interacts with colleagues and patients in a professional manner