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    1 month ago

    Columbia, United States Compass Health Network Full time

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Patient Relations Specialist

2 months ago

Columbia, United States Johns Hopkins Howard County Medical Center Full time

The Patient Relations Specialist serves as a liaison between patients, family members, and the health care team members to enhance communication and patient/family satisfaction by identifying and resolving concerns expressed by patients. Makes contact with patients and family to answer questions, follow-up on concerns and provide information. Acts to strengthen the hospital’s commitment that each patient receives, in a compassionate manner, all services and care to which they are entitled.

**Work Location: Columbia, MD**

**Part time Days**

**8:30am-5pm Monday - Thursday**

**Minimum education and requirements**:

- Bachelor’s degree with a minimum of one (1) year experience in customer service or patient relations required or Associates degree with equivalent work experience.
- Demonstrated experience in mediation and conflict resolution required.
- Clinical background preferred
- Intermediate Microsoft Word, PowerPoint, Outlook and Excel required

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