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Transportation Manager

4 months ago

Front Royal, United States U.S. Xpress Enterprises, Inc. Full time

_**Shift: M-F 8AM - 5PM + Rotational off-site on-call duty, nights/weekends.**_
- **What You’ll Do**:_

Responsible for providing superior customer service, on-time service delivery and maximizing the profitability for a higher revenue dedicated account with approximately 30+ trucks and/or 30+ drivers; position can be located either onsite at a customer’s or USX designated location. This includes driver, office and customer related issues. Creates a sense of partnership between the customer and USX.
- Manages all aspects (e.g., resolving complaints, reviews, payroll, home time, terminations) related to drivers and office employees and ensure all company policies & procedures are adhered to. Account Manager II has a greater scope of responsibility as it relates to a higher revenue account which can translate into an increased number of loads, trucks and drivers.
- Ensures all fleet maintenance programs are current on tractors and trailers.
- Develops a sense of trust and integrity with the customer.
- Accounts for all shipments via a weekly service report.
- Actively engages with necessary USX departments (e.g. billing, etc.) to ensure smooth operation for the dedicated account.
- Reviews all credit collection and aging reports to increase cash flow.
- Ensures equipment and drivers are in place to provide on-time service and meet the demands of the customer.
- Analyzes volume figures to forecast surges in business.
- Manages all aspects of document control as it relates to the account.
- Seek appropriate guidance from leadership on matters that could negatively impact USX financially.
- Assist Regional Operations Manager while out of the office and with Account-wide projects as needed.
- Provide support when other Account Managers are out of the office or as positions are being filled.
- **What We’re Looking For**:_

Education
- Bachelor degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.

Experience
- Minimum of 5 years’ experience in logistics.
- Minimum of 3 years’ leadership experience required; coaching for higher performance experience preferred.
- Understanding of the distribution process required for success.

Skills/Certifications
- Proficient interpersonal and communication (verbal and written) skills required; ability to exchange information effectively and tactfully, strong diplomacy skills to guide, influence and convince others (colleagues / customers), interactive listening in order to negotiate with others, often at a senior level.
- Excellent analytical skills; able to think “outside the box.”
- Knowledge of regulations impacting daily operations (DOT hours of service).

Taking initiative and assertiveness skills

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Application Question(s):

- Please confirm you have read the salary expectations for the role. Please note, the pay range is provided in the job posting.

Ability to Relocate:

- Front Royal, VA: Relocate before starting work (preferred)

Work Location: In person