Training and Communication Analyst

2 weeks ago


New York, United States Next Generation Inc. (NGI) Full time

**Job title**:
Training and Communication Analyst (hybrid NYC)
- Job summary:
Next Generation, Inc., an Equal-Opportunity Employer, is seeking a full time Training and Communication Analyst to work hybrid out of New York City to support basic and advanced training for users (classroom and on-hands instruction), during the deployment of a digital transformation (Infor EAM, an enterprise asset management system), including designing the curriculum and videos for training, collaborating with SME's and key stakeholders, and participating in user acceptance testing sessions. 
- 
- Job responsibilities:

- Work with client project teams to align on communications and change management activities.
-  Lead remote and in-person training sessions and webinars, delivering high-quality training to audiences using a variety of media types.
- Develop strategic communications on new initiatives and best practices (blog posts, videos, newsletters).
-  Update training materials (tutorials, job aids, and presentations)
-  Provide course and learner feedback to key stakeholders.
- Monitor the quality and effectiveness of the learning environment and outcomes, including classroom, courseware/curriculum, and instructor readiness.
- Prepare internal faculty members to conduct sessions.
- Develop communications to business lines.
- Stakeholder engagement.

**Job Requirements**:

- 
- Ability to work on-site 50% of the time in New York City, including nights and/or weekends as needed.
- Extensive experience with training and/or change management, including both in-person and virtual sessions.
- Experience developing training materials.
- Strong instinct for client relationship-building
- High degree of professionalism and high levels of adaptability and flexibility.
- Excellent communication and time management skills.
- Desired: Understanding of EAM, Power BI, and GIS systems.

Pay: $71,060.07 - $85,577.72 per year

**Experience**:

- Corporate training: 3 years (required)

Ability to Commute:

- New York, NY 10004 (required)

Work Location: In person



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