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Roadside Assistance Technician

4 months ago

Lansing, United States Moss Roadside Solutions Full time

Moss Roadside Solutions is a leading provider of emergency roadside services dedicated to ensuring the safety and satisfaction of our drivers and customers. Our team of professionals is committed to delivering prompt, reliable, and courteous assistance to motorists in need, 24/7. Join us in our mission to provide peace of mind on the road and become part of a dynamic and supportive work environment.

**Position Overview**:
We are seeking experienced and dedicated Roadside Assistance Technicians to join our team. As a Roadside Assistance Technician, you will be responsible for providing timely and efficient assistance to stranded motorists, including but not limited to Tire Changes, Battery Jumps and Installs, Fuel Deliveries, and Lockout Services.

**Responsibilities**:

- Respond promptly to calls for roadside assistance.
- Assess and diagnose vehicle issues accurately.
- Perform tire changes, battery jumps, fuel delivery, lockout services, and other minor repairs as needed.
- Provide exceptional customer service and ensure customer satisfaction.
- Maintain cleanliness and organization of service vehicles and equipment.
- Adhere to all safety protocols and regulations.

**Requirements**:

- Previous experience in roadside assistance, automotive repair, or a related field preferred.
- Strong mechanical aptitude and problem-solving skills.
- Ability to work independently and efficiently under pressure.
- Excellent communication and customer service skills.
- Valid driver's license with a clean driving record.
- Willingness to work flexible hours, including nights, weekends, and holidays.
- Physical ability to lift and carry heavy objects and work in various weather conditions.
- Must have a reliable vehicle.

**Benefits**:

- Competitive commission pay.
- Comprehensive training program.
- Opportunities for advancement and professional development.
- Supportive team environment with a focus on safety and teamwork.

**Job Types**: Full-time, Part-time, Contract

Pay: $800.00 - $1,200.00 per week

**Benefits**:

- Employee discount
- Flexible schedule
- On-the-job training

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed

Supplemental pay types:

- Bonus opportunities
- Commission pay
- Tips

People with a criminal record are encouraged to apply

**Experience**:

- Roadside Assistance: 1 year (preferred)
- Automotive: 1 year (preferred)

License/Certification:

- Driver's License (required)

Work Location: On the road