Administrative Support Representative

3 weeks ago


Tustin, United States SchoolsFirst FCU Full time

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

Administrative Support Representative

Pay Range:
$17.08 - $23.91

Scheduled Weekly Hours:
40

**What You’ll Be Doing**

Responsible for a variety of office support tasks with a high degree of attention to detail and accuracy as well as incorporating new and effective ways to achieve better results.
- Assist more senior teammembers in ways that optimize processes, tools, and Member Service.
- Create and update records ensuring accuracy and validity of information.
- Coordinate with other departments to ensure compliance with established policies.
- Accurately organize and file, manually or electronically, all Member information to ensure up-to-date Member files. Maintain accurate and up-to-date files and records for all products and services with the credit union.
- Answer telephone for the department professionally and courteously. Answer questions, provide information, and/or route calls to appropriate teammember. Take messages and coordinate follow through.
- Prepare reports, presentations, memorandums, proposals and correspondence ensuring accuracy and completeness of work.
- File records pulled throughout the day to enhance credit union efficiency.
- Ensure that the archive records are properly stored and easily accessible.
- Ensure that all on-hand records are current and organized for ready access.
- Photocopy or scan and file documents as requested.

**Additional Job Functions**
- Performs other duties as assigned
- Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

**Qualifications**
- High School Diploma or GED required
- 1-3 years Previous Experience required

**Knowledge, Skills, and Abilities**
- Proven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative role
- Working knowledge of office equipment
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Proficiency in MS Office

**SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring**

SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.



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