Customer Service Data Specialist I

2 weeks ago

Columbia, United States Maxim Healthcare Services Full time

The Customer Service Data Specialist I is responsible for accurately entering employee data changes into ADP Enterprise.

**Essential Duties and Responsibilities**:

- Processes all Change Request Forms for Maxim’s external employees, including, but not limited to, tax forms, direct deposits, and employee status forms
- Maintains and updates tickets in the ticketing system
- Keeps abreast of all changes in tax laws for all states
- Provides excellent customer service to fellow co-workers, as well as branch offices
- Files and distributes paperwork to the appropriate personnel
- Performs other duties as assigned/necessary

**Minimum Requirements**:

- High School diploma or GED is required
- Two to four (2-4) years of data entry experience, or an equivalent combination of education and/or experience, is preferred
- Ability to work in a fast-paced customer service, deadline-driven environment
- Ability to analyze personnel and payroll information and take appropriate action
- Ability to function as a team member
- Excellent organizational/time-management skills, attention to detail, and follow-through to any outstanding issues
- Excellent listening, written, and oral communication skills
- Ability to adapt to changing priorities and environments
- Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills

**Benefits**

At Maxim Healthcare Services, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

- Competitive pay & weekly paychecks
- Health, dental, vision, and life insurance
- 401(k) savings plan Awards and recognition programs

**About Maxim Healthcare Services**

Maxim Healthcare Services has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare Services is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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