Coordinator of Student Care Initiatives

2 months ago


San Diego, United States California State University Full time

**Job no**: 538042

**Work type**: Staff

**Location**: San Diego

**Categories**: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)

Position Description

**Position Summary**

Under the general direction of the Associate Director of Residential Education, the Coordinator of Student Care Initiatives serves as the point person for Residential Education Office response to on-campus students experiencing varying degrees of distress and needing additional support. The coordinator will work directly with on-campus students facing challenges related to hospitalization due to substance misuse, mental health concerns, physical injuries, elevated roommate concerns, and other significant life management difficulties. The coordinator manages reports of students of concern within the residential communities, and provides case management to assess, refer, and coordinate appropriate follow up for the individualized needs of each student’s situation.

The Coordinator of Student Care Initiatives will liaise with other university and community resources, serving on behavior intervention teams, to identify and intervene as needed with on-campus students whose behavior suggests the need for support services.

The Coordinator of Student Care Initiatives will review and maintain departmental procedures for assisting on-campus students in crisis and provide ongoing training for Residential Education student leaders and staff on processes and best practices. The coordinator will be available for consultation with Residential Education staff on navigating support for community climate issues or incidents with widespread impact. The coordinator is responsible for maintaining case records and providing analytics regarding trends and outcomes.

This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2025 with the possibility of reappointment. This position is designated as exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

**Department Summary**

The Residential Education Office is designated as the University department responsible for planning and administering Residential Education programs and services including those in traditional residence halls and apartment complexes. The Residential Education Office serves to enhance student life and success through a comprehensive living-learning experience that provides academic and personal support, contact with faculty, educational programs, community activities, student leadership development and multicultural learning opportunities. The department is part of the Vice President for Student Affairs and Campus Diversity/Dean of Students sub-division.

The Residential Education Office strives to provide safe and supportive on campus living learning communities where diverse students are challenged to develop holistically; as scholars, citizens, and leaders.

Residential Education staff members are dedicated to providing curricular and cocurricular experiences to develop and enhance residents’ academic success, awareness and appreciation of diversity, and civic responsibility.

Residential Education’s values are a set of core beliefs that guide our work with students, colleagues, faculty, and other constituents. While contributing to the goals of the University and the Division of Student Affairs and Campus Diversity, staff members of the Residential Education Office strive to:

- Achieve excellence in all that we do.
- Address students as unique individuals with multidimensional needs and unlimited potential for personal development.
- Promote integrity, accountability, responsibility, respect, and collaboration.
- Promote the connectedness between curricular and co-curricular learning.
- Embrace, celebrate, and educate on issues related to diversity.
- Develop communities that embrace civic responsibility, life-long learning, and healthy lifestyles.
- Maintain balance and perspective, serving as sound role models for others.
- Innovate, evaluate, and refine programs to best meet the needs of the changing student population.

To accomplish these objectives, Residential Education employs approximately 18 Residence Hall Coordinators, 231 paraprofessional team members, a central office staff of 18 and a variety of student assistants.
- Division of Student Affairs and Campus Diversity_

The Division facilitates the academic and career success, personal growth, and well-being of all students, and works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures. We aim to foster an affirming campus culture based on the core values of excellence, equity,



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