Director Customer Support

2 weeks ago


Hacienda Heights, United States Hoxton Circle Full time

**Role**: Director of Customer Service

**Salary**:
$170-$180k + discretionary bonus

**Location**: City of Industry, CA 91745

**Must Haves**:

- College degree in related field and at least 5 years experience in wholesale/retail environment
- Experience in cross functional excellence; working with sales, marketing, claims
- Experience creating, implementing and tracking a customer service experience

**Responsibilities**:
Create and implement customer service program

Develop training program and manage productivity

Work with marketing to gather customer feedback

At least five years of management experience in a wholesale/retail environment is required.

Hoxton Circle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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