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Customer Service Representative
3 months ago
We are seeking a detail-oriented and dedicated individual to join our team as a Customer Service Representative. This position is located in Pasadena, TX and will be required to work our **FRIDAY** - MONDAY** schedule, shifts are 8-10 hours.
Duties/Responsibilities:
- Retrieves source files and works from the data system each day
- Verifies accuracy of billing data, correcting any errors
- Generates billing document with a minimum of 200 loads per days.
- Resolves minor processing problems; seeks assistance from supervisor or other appropriate staff for issues beyond immediate expertise
- Performs other related duties, as assigned
Physical Requirements:
- Work is performed while sitting at a desk and working on a computer for prolonged periods of time.
- Requires the ability to communicate effectively using speech, vision and hearing.
- Requires the use of hands for simple grasping and fine manipulations
- Must be able to lift up to 15 pounds at a time.
**Job Requirements**:
Skills and Qualifications:
- High school diploma or equivalent required
- Excellent and precise data entry and typing skills
- Good organizational skills and attention to detail
- Excellent written and verbal communication skills
- Excellent time management skills
- Proficient in Microsoft Office Suite or similar software