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Information Specialist, Technology

3 months ago

Columbia, United States Howard Community College Full time

**About Us**
- Howard Community College (HCC) is an exciting place to work, learn, and grow We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
- Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here**Position Title**
- Information Specialist, Technology**FLSA**
- Non-Exempt**FT/PT**
- Part Time**Hours Per Week**
- 25**Work Schedule**
- M-F, flexible days and hours, may work the occasional evening or weekend during peak**Position Salary Range**
- $22/hour**General Responsibilities**
- The Enrollment Services, Technology department is hiring for a part time hourly employee supporting the newly created enrollment services, technology team. This position will assist with enrollment services projects, data processing and cleanup and enrollment communications. This position can have a hybrid schedule after training is complete.**Work Performed**
- Works closely with the director of enrollment services, technology, technology specialist and other staff on the enrollment services, technology team on projects and tasks assigned to the department.
- Assists with data processing, review and cleanup in the student information system (SIS) and CRMs.
- Will participate in testing the SIS, CRMs, document imaging system and Self-Service during required system updates.
- Assists with updating forms and webpages.
- Prepares and runs reports of all kinds, including those generated from various CRMs, the student information system and other data systems.
- Prepare and process materials for document imaging and use workflow management strategies to electronically transfer documents.
- Assist with the maintence of the student sign-in system.
- Assist with all types of communciations related to enrollment services.
- Maintains confidentiality and security of student information and records compliance with laws and policies.
- Performs other duties as assigned.

**Minimum Education Required**
- High School or equivalent**Minimum Number of Years Experience Required**
- 1**Other Knowledge Required**
- Associates degree or equivalent educational or employment experience required particularly in technology, communications or a related field. Bachelors degree preferred.
- Excellent computer skills required including proficiency with MS Office, Windows, other databases and the Internet required. Access database experience preferred.
- Detailed knowledge of student information system(s), CRM system(s) and document imaging software.
- Extensive knowledge of college policies, procedures and services.
- Excellent oral and written communication skills required.
- Outstanding customer service skills and the ability to manage multiple tasks simultaneously required.
- Ability to acquire, maintain, and update substantial information regarding college policies and procedures and work with a broad range of people.
- Understanding of enrollment policies and procedures.

**Working Conditions**

**Division**
- Enrollment Services - NEW**Department**
- Enrollment Services DEPT - NEW- Posting Detail Information

**Posting Number**
- NB167P**Number of Vacancies**
- 3**Best Consideration Date**
- 05/13/2024**Job Open Date**
- 05/07/2024**Job Close Date**

**Open Until Filled**
- Yes**Applicant Instructions**

**Pre-employment criminal background investigation is a condition of employment.**- **Quick Link for Internal Postings**EEO Statement**
- Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.