Automotive Service Administrative Assistant

4 weeks ago


Prince George, United States Crossroads Ford of Prince George Full time

Ensure that customers receive prompt, courteous, and effective service
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Monitor incoming phone calls to be sure calls are consistently answered by the 2 ring,
- Review service advisor schedules to ensure appointments are set correctly using X-Time,
- Represent the dealership with pride and enthusiasm,
- Prepare documents for scanning
- Automotive Dealership experience is preferred
- This position will require day/evening and Saturday flexibility
- Intermediate internet and computer skills needed
- Knowledge of administrative and clerical procedures
- Knowledge of customer service principles and practices
- Keyboard skills and proficiency in Word and Excel



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