Member Service Representative
6 days ago
Job Summary:
**Duties**:
- Assist members with account inquiries, deposits, withdrawals, payments and new account opening
- Process transactions accurately and in a timely manner
- Build and maintain strong relationships with members to enhance their overall experience
- Provide information on products and services offered by the credit union
- Handle cash securely and maintain member confidentiality
- Promote credit union products and services to meet member needs
- Resolve member concerns or complaints in a professional manner
**Experience**:
- Previous experience in a financial institution or customer service role is preferred
- Proficiency in basic math/computer skills including microsoft excel & word
- General banking operations along with strong attention to detail
- Strong customer relationship management skills to ensure member satisfaction
- Ability to effectively communicate and work within a small office/team setting
**Job Type**: Part-time
Pay: From $18.00 per hour
**Experience**:
- financial: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Alsip, IL 60803 (required)
Work Location: In person
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