Pension Member Services Representative

1 month ago

Alsip, United States Managed Care Staffers Full time
Job DescriptionJob Description

Experienced Pension Member Services Rep Needed to Work in Alsip, IL

Our client, a growing Union Health & Welfare Fund located in the South Suburbs of Alsip, Illinois is currently looking to hire an experienced full-time Pension Member Services Representative.  You must have at least 3 years of pension customer service work experience.

This is a fully onsite full-time position working Monday-Friday from (8:30am to 4:30pm) for a total of 35 hours per week.

 

Job Responsibilities

  • You will be the primary point of contact for inquiries related to pension benefits, eligibility. retirement planning options, etc.

·       Verify and process pension and annuity applications and related documents.

·       Answer all members’ and pensioners’ inquiries via phone, through email, or in person.

·       Prepare member pension applications, statements, and estimates.

·       Maintain participant and retiree records related to pension eligibility.

·       Assist with month-end balancing and issuing monthly benefit payments to retirees.

·       Keep up-to-date records for deceased retirees, spouses, and beneficiaries, overpayment recovery, and correspondence with survivors/family with benefits information.

·       Update and work with the Health & Welfare Department as needed.

·       Review Plan Documents, Summary Material Modifications (SMMs), and Summary Plan Descriptions (SPDs) to gain a solid understanding of each plan.

·       Track all missing participants and our attempts to locate them.

 

Job Requirements

·       At least 3 years of recent & related work experience in pension benefits member services.

·       Bachelor’s Degree or equivalent related work experience is required.

·       Exceptional interpersonal, customer service, and communication skills.

·       Must be detail-oriented, multi-task, and possess excellent time management skills.

·       Microsoft Office and technical computer proficiency.

 

If you or anyone you know is interested, qualified, and currently seeking employment please send an updated resume to us for immediate review and consideration.

Company DescriptionWe are employment specialists who have worked in heath care and managed care industry for over a total of 25 years. We staff temp, temp to hire, and direct hire placementsCompany DescriptionWe are employment specialists who have worked in heath care and managed care industry for over a total of 25 years. We staff temp, temp to hire, and direct hire placements

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