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Customer Service

4 months ago

Alsip, United States Doughboy Restaurant Group Full time
Job DescriptionJob Description

Are you ready to be at the heart of ensuring our customers have a remarkable experience with Doughboy Restaurant Group? As a Full Time Customer Service team member, you will have the opportunity to engage with our valued patrons in person. Your positive attitude and dedication will be instrumental in providing top-notch service that keeps our customers coming back for more. Join us in Alsip, IL, and be a key player in upholding our commitment to Excellence and Customer Focus.

Get ready to immerse yourself in a dynamic environment where you can showcase your exceptional communication skills and make a real impact. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Apply now and start earning an exciting hourly wage of $18-20

Day to day as a Customer Service

Are you bursting with motivation and enthusiasm? We want you to bring your positive energy to our team as a Customer Service Representative at Doughboy Restaurant Group. You will be the friendly face our customers first encounter, making a lasting impression with your exceptional service and support. As the go-to person for inquiries and issue resolution, your excellent communication and problem-solving skills will shine as you ensure every customer walks away satisfied. Join us in upholding our commitment to Excellence and Customer Focus while delivering high-performance service that sets us apart in Alsip, IL.

Are you the Customer Service we're looking for?

To thrive as a Customer Service Representative at Doughboy Restaurant Group, you need to be adept at utilizing various communication channels to respond promptly and professionally to customer inquiries. Your problem-solving skills will be put to the test as you efficiently address complaints and issues, always aiming for a positive resolution. It's crucial to provide accurate information about our products and services, guiding customers seamlessly through their purchasing journey. Your organizational skills will shine as you maintain detailed records of interactions, and your collaborative spirit will be key in working with other departments to meet customer needs. Stay sharp by keeping up to date on product knowledge and company policies, ensuring you always provide accurate and up-to-date information.

Knowledge and skills required for the position are:

  • respond to customer inquiries via phone
  • email
  • and chat in a timely and professional manner.
  • Resolve customer complaints and issues efficiently
  • ensuring a positive outcome.
  • Provide accurate information about our products/services and guide customers through their purchasing journey.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other departments to ensure customer needs are met.
  • Stay updated on product knowledge and company policies to provide accurate information.
Ready to join our team?

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