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Hostess/host

3 months ago

Hilton Head Island, United States Zunzi's Full time

We'd love to get to know you Looking for the most outgoing person in the room We need someone who can multi-task and think on their feet while smiling and taking care of our guests at every turn. Running the host stand, you will be the first and last impression the guest sees so polish and personality are a must

**Responsibilities**:

- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- Knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.

Qualifications:

- Ability to provide top notch customer service in a fast-paced environment
- A positive attitude and ability to work well under pressure with all restaurant staff
- Does high-quality work while unsupervised
- Able to work in a standing position for long periods of time
- Able to safely lift and easily maneuver trays of food when necessary
- Willing to follow instructions and ask questions for clarification if needed
- Able to handle money accurately and operate a point-of-sale system
- Able to work in a busy restaurant environment
- Restaurant experience a plus

**Job Type**: Part-time

Pay: From $12.00 per hour

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- Day shift
- Evening shift
- Night shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Hilton Head Island, SC 29928: Relocate before starting work (required)

Work Location: In person