Call Center Representative
2 weeks ago
Job Summary:
**Responsibilities**:
- Answer incoming calls professionally and provide information about products and services
- Perform data entry to update customer records accurately
- Utilize phone etiquette to handle customer inquiries and resolve issues promptly
- Communicate effectively with customers to ensure satisfaction
- Analyze customer needs and recommend appropriate solutions
- Assist with bilingual inquiries in Spanish and English
**Skills**:
- Proficiency in data entry tasks
- Knowledge of medical terminology is a plus
- Ability to communicate clearly and effectively
- Excellent phone etiquette skills
- Fluency in Spanish is preferred
- Strong analytical skills to assess customer needs
- Prior experience in customer service is beneficial
Pay: $19.00 - $21.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Los Angeles, CA 90062: Relocate before starting work (required)
Work Location: In person
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