Coordinator

7 days ago


Tucson, United States E-Konomy Pool Service Full time

**POSITION HIGHLIGHTS**

The Coordinator role supports the development, coordination, and execution of integrated office procedures. This is a key position that functions as the hub of operations, involved with and supporting multiple departments.

**DUTIES/RESPONSIBILITIES**
- Answer incoming phone calls.
- Coordinate schedules for maintenance technicians and field supervisors.
- Ensure the technicians are scheduled and dispatched as efficiently as possible.
- Schedule estimates and maintenance visits with customers.
- Process all assigned service contracts and additional service work.
- Update customer profile with relevant notes and/or pictures.
- Maintain communication with customers; keep customers updated on the status of service.
- Monitor testing system for incoming customer/technician communication.
- Inform management of work load and potential issues.
- Provide coverage for coordinators in other departments as needed.
- Other duties as assigned.

**MINIMUM REQUIREMENTS**
- High school diploma or equivalent, or equivalent learning attained through experience required.
- 2 years serving in a customer support role.
- 2 years scheduling experience.

**PHYSICAL REQUIREMENTS**
- Prolonged periods in a stationary position while working at a desk and on a computer.

**WHY E-KONOMY?**
- The People. _
- Y_ou will be part of an exceptional group of people.
- The Opportunity. _
Whether you want to climb the career ladder or hone your skills in a current role, we give people the opportunity to succeed.
- The Benefits._
Medical, dental, vision, 401K, paid time off... we have all of that and more.
- The Free Snacks._
Because who doesn't love a good snack?

**Let's be the best. Together.**

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- 8 hour shift

Work Location: In person



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