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IT Processing Technician- Enterprise

2 months ago

Columbia, United States Executive Personal Computers, Inc. Full time

**Production Technician
- Enterprise**

**Minimum Salary: $17.51 per hour**

**No nights, No weekends**

Are you a tech-minded individual interested in sustainability and the circular economy. A career at EPC is an opportunity to put purpose over profits. We are devoted to providing seamless and integrated data security and end-of-life IT asset solutions for hundreds of organizations around the world. Customers choose us because we understand the growing need for a sustainable, secure, and environmentally responsible method of IT disposal.

We are currently seeking hard-working Production Technicians
- Enterprise on-site in Columbia, SC facility to become valuable members of our production team.

**B**r**ief Summary of Duties**:

- Follow written procedures to test, remove client data, and factory reset networking gear, appliances, and other data center type equipment.
- Accurately record all relevant conditional issues, logs, product inventory, and erasure documents into EPC’s inventory Management Software
- Perform testing, diagnostics, sorting, and asset tracking of electronic devices that may be eligible for resale.
- Run minor diagnostic tests to identify the condition of the IT equipment.
- Meeting and exceeding daily production goals and quota numbers with a quality focus.
- Document and report products that deviate from approved procedures to assist correcting and updating procedures.

**Skills and/or Education Requirements**:

- Strong technical skills including the ability to effectively utilize technology and the commitment to learning in the technology environment.
- In depth understanding of diverse computer systems, networking gear, appliances, and other data center type equipment.
- Must have good data entry skills and be proficient in Microsoft Office Applications (Word, Excel, Outlook).
- Basic math skills to count IT equipment accurately and fast.

**Experience Required**:

- Experience using computer software such as Outlook, Excel, Word etc.
- Experience and/or Education Preferred:
- Associate degree in information technology or equivalent IT experience.
- High school diploma or equivalent
- A+ and Network + Certification
- Ability to type 50wpm or faster.
- Personal Skills Preferred:
- Must be outgoing, energetic, and able to prioritize workflow.
- Ability to work effectively in a team environment and share knowledge with others.
- Strong problem-solving skills, the ability to think critically, and the ability to make logical decisions.
- Must be able to meet or exceed production goals and follow procedures.

**At EPC, we offer a broad range of benefits including but not limited to**:

- No mandatory overtime
- No weekends
- Competitive pay
- 401K with matching contributions
- Immediate PTO eligibility and paid holidays
- Full medical, dental and vision benefits for you and your family
- Pet insurance
- Company sponsored short-term, long-term disability & life insurance plans
- Career advancement opportunities
- Employee equipment discounts
- Extensive training and development programs
- Company volunteer opportunities
- An exciting career where every day is different
- A dedication to work/life balance and a holistic approach to employee support.

**EPC Veteran Advantage**:

- Additionally, EPC rewards eligible individuals who are currently serving, or who have served, in the U.S. Armed Forces with an additional Veteran bonus after 90 days of employment.- Equal Opportunity Employer
- E-Verify Employer

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