Case Manager

3 weeks ago


Los Angeles, United States Abundant Blessings Full time

**Case Manager - Homeless Services**
**ABUNDANT BLESSINGS**:

- _____________________
**Title: Case Manager**
**FLSA: Non-Exempt, Full-time**
**Supervisor: Lead Case Manager**
**Starting Rate: $21.00 To DOE**

**Benefits**:

- _____________________

At Abundant Blessings, it is our mission to continue the fight to end homelessness through providing short-term or long-term housing, services, and necessary resources to homeless individuals, families, and children.

**Summary**:Under the direction of the Lead Case Manager, the Case Manager is responsible for completing intake, service coordination, and triage for individuals seeking services through the Coordinated Entry System for Singles.
The Case Manager reports to the Lead Case Manager and will directly assist the team by providing Crisis/Bridge housing participants with case management to assist in the participant in self-resolving their housing crisis and make reasonable effort to diversion and reunification. The Case Manager will assist with providing the participant with supportive services that reduce obstacles and barriers to permanent, affordable, and sustainable housing.

**REQUIREMENTS & QUALIFICATIONS**:

- Minimum 2-3 years of experience working as a case manager with homeless population and possess knowledge of housing and other area resources.
- Must have the ability to meet the physical requirements of this position.
- CES/LAHSA experienced preferred
- Bilingual (Spanish) a plus
- Database experience (HMIS) strongly preferred
- Familiarity with TAY or Older Adult population programs preferred
- Valid California driver’s license and insured automobile REQUIRED
- **3 Professional References**

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- The Case Manager must strive to assist participants in moving out of Bridge Housing and into their own

Permanent Housing unit as quickly as possible. The total length of stay can and should be individually determined, based on the participants’ need. However, progress and engagement towards housing goals must be documented and reviewed every 90 days to remain eligible.
- Provide Housing-Focused Case Management Services to assist participants in moving forward in accessing permanent housing through referrals to housing programs (such as RRH, Permanent Supportive Housing, affordable housing, etc.).
- Conduct intake and assessment, The Case Managers must develop a Housing and Services Plan in coordination with SRS. Case Manager will also complete an Exit Plan
- The Case Manager shall routinely document the content and outcome of bi-weekly case management meetings with participants in HMIS, WITH G.I.R.P. case notes. (Document the content and outcome of case management meetings with participants as case notes under the designated program in HMIS.)
- Will coordinate follow-through services with CES team and attend Care Coordinated meetings as assigned including community referral outreach.
- Provide information, referrals, crisis intervention, and assistance with permanent housing placement to all participants in Bridge Housing.
- Attending regularly scheduled agency-wide meetings, community meetings and meetings as assigned.
- Conduct all functions in accordance with Agency guidelines, policies, and procedures.
- Comply with applicable certification requirements and ethics.
- Arrange work schedule or required hours to the benefit of the Department/Program with the approval of immediate supervisor.
- Maintain a high level of ethical conduct regarding confidentiality of employees, participants, company, and vendor’s data and handle sensitive and critical information with professionalism and discretion. Two to three experience working as a case manager with homeless outreach preferred.
- Always maintain a safe environment, complying with Agency and industry standards and safety regulations.
- Coordinate with other project staff and partners to provide housing placement services and supportive services to facilitate the client’s successful transition to permanent housing and coordinate services to foster housing stability during and beyond interim housing.
- Work with the Housing Locator Teams to locate housing and secure housing.

Verify participant meets either category 1 or 4 of HUD’s final rule on “Defining Homelessness” and documents homeless status in HMIS.
- Provide a housing-first model to assist participants in becoming self-sufficient and obtaining permanent housing through referrals.
- Conduct case management meetings with participants at least twice a month.
- Case notes must be entered in HMIS within 24 hours in DAP format.
- Case manager will work collaboratively and communicate with Housing Navigation staff no less than once a week if providing services to the mutual clients.

Staff must create the participant’s record in HMIS at the same time the participant is determined to meet program eligibility requirements within 24-hours.
- Complete Exit Plans for all participants assigned to the



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