Vice President, Third Party Operations

7 days ago

Glendale, United States Public Storage Full time

**Company Description** Public Storage** is recognized as one of **America’s Best Large Employers** by Forbes and our employees have also voted us as a **Great Place to Work**, having **Best Career Growth**, ranked us in the **Top 5% for Work Culture**, and in the **Top 10% for Diversity and Inclusion.**

With more than 2,900 locations nationwide, Public Storage is the leader in the self-storage industry, and given our number of tenants, we may very well be the world's largest landlord. We've experienced unprecedented growth over the past four decades, and it's in no small part due to the dedicated team that has helped us become an S&P 500 industry leader, the country's largest real estate investment trust (REIT), and the most recognizable name in self-storage.

We are seeking a dynamic Vice President of Third-Party Operations to lead one of our key growth platforms. This leader will focus on enhancing client satisfaction, streamlining operations and driving results. If you are passionate about change management, process optimization, and delivering exceptional customer service for a growing line of business; this is the perfect opportunity for you.

**KEY RESPONSIBILITIES**
- ** Customer Management**: Deliver exceptional service by managing client relationships with tact and firmness, ensuring high levels of satisfaction and loyalty.
- ** Change Management**: Lead and implement effective change management strategies to improve processes and drive operational efficiency.
- ** Process Optimization**: Build, repair, and optimize processes to ensure seamless and efficient operations.
- ** Internal Collaboration**: Foster strong relationships with internal teams, leveraging resources to drive outcomes and support client needs.
- ** Operational Oversight**: Understand and manage the operational aspects of third-party client services, ensuring alignment with business goals.
- ** Results Driven**: Focus on achieving measurable results and operational excellence.
- ** Leadership**: Inspire and motivate team members by providing clear direction, setting high standards, and fostering a collaborative and inclusive team culture.
- ** Performance Optimization**: Set clear performance goals, monitor progress, and implement strategies to enhance individual and team productivity. Address performance issues promptly and constructively, promoting a high-performance culture.
- ** Development**: Invest in the professional growth of team members through continuous training, mentorship, and performance feedback. Identify and nurture potential leaders within the team, ensuring succession planning and career development opportunities.
- ** Communication**: Facilitate open and transparent communication within the team, ensuring that all members are informed, engaged, and aligned with company objectives and client requirements.

**Qualifications**
- 12+ years of experience with 7+ years of progressive P&L leadership experience, operations leadership and or Client Services leadership experience required
- Bachelors Degree or advanced degree highly preferred (MBA, MHA, etc.)
- ** Change Management Expertise**:Proven track record in leading change and managing transitions effectively. Bias towards action with an ability to quickly learn from mistakes and thrive in an innovative, high-growth, fast-paced environment.
- ** Process Improvement Skills**: Strong ability to build, repair, and streamline processes for maximum efficiency.
- ** Leadership Presence**: Proven ability to effectively influence and manage conflicts and navigate complex interpersonal dynamics, build consensus, and drive positive outcomes in high-pressure situations.
- ** Customer Service Excellence**:Exceptional customer management skills with a focus on effective communication, problem solving and prioritization.
- ** Results-Oriented**: Demonstrated ability to set and achieve ambitious goals and drive operational success.
- ** Operational Acumen**: Deep understanding of operational processes and how they impact overall business performance.
- ** Innovative Problem-Solving**: Demonstrated ability to think creatively and develop resourceful solutions to complex challenges.
- ** Strategic Thinking**: Capable of devising and implementing innovative strategies that optimize processes, enhance efficiency, and deliver exceptional results. Strong ability to adapt and respond to changing circumstances with agility and creativity.
- ** Resource Optimization**: Skilled in maximizing the use of available internal and external resources to achieve project objectives and enhance team performance. Ability to identify and implement cost-effective solutions without compromising

**Additional Information** Compensation**
**Base Pay Range**: $135,000 - $180,000

One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the offic

  • Vice President Asset Management – Aviation

    4 days ago

    Glendale, United States Harvard Group International Full time

    ROLE OVERVIEW: Vice President of Asset Management - AviationThe Vice President of Asset Management – Aviation manages and supports all functions essential to the productivity of the entire sales team. This includes planning, reporting, vendor program development and implementation, metrics management, and process optimization. The role also involves...

  • Vice President Asset Management – Aviation

    5 days ago

    Glendale, United States Harvard Group International Full time

    ROLE OVERVIEW: Vice President of Asset Management - AviationThe Vice President of Asset Management – Aviation manages and supports all functions essential to the productivity of the entire sales team. This includes planning, reporting, vendor program development and implementation, metrics management, and process optimization. The role also involves...

  • Vice President Asset Management

    3 days ago

    Glendale, United States Harvard Group International Full time

    ROLE OVERVIEW: Vice President of Asset Management - Aviation The Vice President of Asset Management– Aviation manages and supports all functions essential to the productivity of the entire sales team. This includes planning, reporting, vendor program development and implementation, metrics management, and process optimization. The role also involves...

  • Vice President Vendor

    2 days ago

    Glendale, United States Harvard Group International Full time

    ROLE OVERVIEW: Vice President of Vendor and Asset Management - AerospaceThe Vice President of Vendor and Asset Management – Aerospace manages and supports all functions essential to the productivity of the entire sales team. This includes planning, reporting, vendor program development and implementation, metrics management, and process optimization. The...

  • Assoc Vice President

    7 days ago

    Glendale, Arizona, United States Maricopa Community College district Full time

    Associate Vice President (IT - CIO) - GCCCompany Overview: Maricopa County Community College District (MCCCD) is one of the largest community college systems in the United States. It is committed to providing a competitive benefits program and a supportive environment for its employees.Job Summary: The Associate Vice President and Chief Information Officer...

  • Vice President, Human Resources

    1 week ago

    Glendale, United States Public Storage Full time

    Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords. We've been recognized as A Great...

  • Vice President, Corporate Marketing

    7 days ago

    Glendale, Arizona, United States Go To Services Full time

    Job DescriptionWhere you'll work: Remote-centric. Preference for northeastern United States, (i.e., ability to visit our Boston HQs)Marketing at GoToAt GoTo, our marketing team is a closely connected group, passionate about finding new and creative ways to tell stories about our brand and products. We're committed to guiding how the company interacts with...

  • Vice President, Online

    4 weeks ago

    Glendale, CA, United States CLevelCrossing Full time

    Vice President amp GM Cotino a Storyliving by Disney community The Disney Signature Experiences Emerging Business Team champions new business development projects and growth initiatives diversifying the Disney Parks, Experiences, & Products portfolio and delivering incremental revenue and OI. Storyliving by Disney_ is one of the first projects coming out...

  • Vice President, Human Resources

    1 week ago

    Glendale, United States Public Storage Full time

    **Company Description** Since opening our first self-storage facility in 1972, **Public Storage** has grown to become the **largest owner and operator of self-storage facilities** in the world. With **thousands of locations** across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest...

  • Vice President, Human Resources

    3 weeks ago

    Glendale, United States Public Storage Full time

    Job Description Public Storage is looking for a dynamic Vice President, Corporate HRBP that will drive our mission by partnering with leaders and department heads to help them align their teams under a common vision focused on talent development and employee engagement. This role will leverage strong business acumen, big-picture vision, and a...

  • Vice President of People

    1 month ago

    Glendale, United States Credit Union West Full time

    Job DescriptionJob DescriptionCredit Union West has been named a ‘Top Company to Work for in Arizona’ for the 11th year in a row (2013-2023)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and...

  • Vice President, Southwest Rail

    2 weeks ago

    Glendale, United States EXP Full time

    At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s most complex challenges. Here, you join a team that leverages differences,...

  • Vice President

    4 weeks ago

    Glendale, United States Credit Union West Full time

    Job DescriptionJob DescriptionCredit Union West has been named a ‘Top Company to Work for in Arizona’ for the 11th year in a row (2013-2023)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and...

  • Vice President

    3 weeks ago

    Glendale, United States Credit Union West Full time

    Job DescriptionJob DescriptionCredit Union West has been named a ‘Top Company to Work for in Arizona’ for the 11th year in a row (2013-2023)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and...

  • Vice President

    3 weeks ago

    Glendale, United States Credit Union West Full time

    Job DescriptionJob DescriptionCredit Union West has been named a ‘Top Company to Work for in Arizona’ for the 11th year in a row (2013-2023)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and...

  • Vp, Enterprise Commercial

    2 weeks ago

    Glendale, United States Children's Hospital Los Angeles Full time

    Location/Org Data : Introduction: **NATIONAL LEADERS IN PEDIATRIC CARE** Ranked among the top 10 pediatric hospitals in the nation, Children’s Hospital Los Angeles (CHLA) provides the best care for kids in California. Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year....

  • Tech Support

    2 weeks ago

    Glendale, United States LA Photo Party Full time

    **POSITION** **ABOUT THE COMPANY** LA Photo Party is an experiential marketing company that specializes in event entertainment and manufactures photo booths and photo booth software. Since 2007, we have partnered with some of the largest corporate and private event planners worldwide, constantly being challenged to develop the latest in immersive...

  • Vice President amp GM Cotino a Storyliving by Disney community

    4 weeks ago

    Glendale, CA, United States CLevelCrossing Full time

    Vice President amp GM Cotino a Storyliving by Disney community Location Glendale, CA, United States Posted on Mar 01, 2022 Apply for this job your email: upload resume: Profile The Disney Signature Experiences Emerging Business Team champions new business development projects and growth initiatives diversifying the Disney Parks, Experiences, &...

  • Operator

    2 weeks ago

    Glendale, United States Independent Living Systems Full time

    **ABOUT US** Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its subsidiaries offer a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost,...

  • Director of Branch Operations

    4 weeks ago

    Glendale, United States Golden State Bank Full time

    Job DescriptionJob DescriptionJob SummaryThe Director of Branch Operations (DBO) will support the Chief Operating Officer (COO) in providing operational support to the branches to ensure that the organization meets the operational mission and strategic objectives set forth by the Board and CEO in a safe and sound manner.Essential Job DutiesBranch Support•...