Community Manager
1 month ago
The Company
Are you the missing piece? As North America's leading property management company, we know the value of fitting in with a local team, of being part of a well-oiled machine, but empowered to act when needed. We are looking for energetic, adaptable people who understand that they are part of something larger and want a long-lasting career creating human connections. Our associates are the reason for our success, so we recruit quality people who will always do what's right and build great relationships with the residents of the communities we serve. At FirstService Residential, we live our values every day. If you are passionate about helping people live better lives and are looking for an environment with room for career growth, you're in the right place
Job Responsibilities
Perform functions to manage, direct and provide leadership and exceptional customer service to an assigned property(s). Ensure property(s) is maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies.
Essential Duties & Responsibilities
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
- Regular attendance and punctuality
- Provide management and leadership to assigned property(s).
- Collaborate with Regional Director to develop goals and communicate established goals.
- Ensure the goals and needs of the property, company and its customers are consistently met.
- Manage the functions of a team within a property while maintaining standards of excellence for processes, methods and personnel.
- Manage the process improvement and quality control of the property and ensure quality resident service is delivered.
- Assign and review the work of staff, ensure deadlines are met in a timely manner and prioritize and delegate workload as necessary.
- Align resources to work assignments and processes to meet business requirements.
- Provide leadership and direction and assist in the investigation and resolution of issues that arise.
- Partner with Supervisor, Board of Directors and internal departments to develop and lead the introduction and integration of new programs, services and initiatives.
- Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
- Establish and maintain a positive relationship with homeowners, Board of Directors and internal departments to ensure a high level of resident service and achievement of company and property goals and objectives.
- Maintain knowledge and understanding of contract between the association, vendors, and FirstService Residential.
- Ensure all contractual obligations are being met.
- Monitor vendor contracts regularly, submit renewal/cancellation notices, manage contract renewals professionally and advise Regional Director of any upcoming insurance renewals or lapse in coverage.
- Initiate contact with new resident representatives to coordinate the move-in process. Conduct an introduction and orientation to the management staff and building, reviews available services, and explain the communities' rules and regulations.
- Conduct site inspections regularly. Identify deficiencies and provide recommendations and action plans in order to improve the property. Process and manage violations and close them out regularly.
- Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget. Maintain open communication and provide timely action updates to the Board and residents.
- Create, maintain and upload a wide variety of information in Connect including but not limited to work orders, signed meeting minutes and Monthly Management Report. Fulfill all company Connect compliance expectations throughout the year.
- Interview, select, and recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems. Recommend personnel actions, promotions, transfers, terminations, or disciplinary measures. Manage the Performance Evaluation process of assigned unit and provide leadership, counseling and coaching to employees. Maintain harmonious employee/employer relations.
- Oversee training and cross training programs and ensure all associates are aware of and comply with company, government and customer regulations, policies, work procedures, instructions and deadlines. Participate in training programs and webinars as required.
- Observe safety standards and participates in the Company's efforts to provide a safe work environment. Conduct periodic safety meetings and ensure sta
-
Technical Account Manager
1 month ago
Philadelphia, United States Self Storage Manager Full timeRequirement:Bachelor’s Degree in Computer Science or Accounting or equivalentExcellent communication skillsMinimum 1 year experience in Technical Account management for a product based software companyKnowledge of SQL Server databases, ability to write SQL queries is a bonusJob Profile:Responsible for technical account management for large self-storage...
-
Technical Account Manager
2 weeks ago
Philadelphia, United States Self Storage Manager Full timeRequirement:Bachelor’s Degree in Computer Science or Accounting or equivalentExcellent communication skillsMinimum 1 year experience in Technical Account management for a product based software companyKnowledge of SQL Server databases, ability to write SQL queries is a bonusJob Profile:Responsible for technical account management for large self-storage...
-
Technical Account Manager
2 months ago
Philadelphia, United States Self Storage Manager Full timeRequirement: Bachelors Degree in Computer Science or Accounting or equivalent Excellent communication skills Minimum 1 year experience in Technical Account management for a product based software company Knowledge of SQL Server databases, ability to write SQL queries is a bonus Job Profile: Responsible for technical account management for large...
-
Technical Account Manager
2 months ago
Philadelphia, United States Self Storage Manager Full timeRequirement:Bachelor’s Degree in Computer Science or Accounting or equivalentExcellent communication skillsMinimum 1 year experience in Technical Account management for a product based software companyKnowledge of SQL Server databases, ability to write SQL queries is a bonusJob Profile:Responsible for technical account management for large self-storage...
-
Technical Account Manager
2 months ago
Philadelphia, United States Self Storage Manager Full timeRequirement:Bachelor’s Degree in Computer Science or Accounting or equivalentExcellent communication skillsMinimum 1 year experience in Technical Account management for a product based software companyKnowledge of SQL Server databases, ability to write SQL queries is a bonusJob Profile:Responsible for technical account management for large self-storage...
-
Technical Account Manager
2 weeks ago
Philadelphia, United States Self Storage Manager Full timeRequirement:Bachelor’s Degree in Computer Science or Accounting or equivalentExcellent communication skillsMinimum 1 year experience in Technical Account management for a product based software companyKnowledge of SQL Server databases, ability to write SQL queries is a bonusJob Profile:Responsible for technical account management for large self-storage...
-
Technical Account Manager
3 days ago
Philadelphia, United States Self Storage Manager Full timeRequirement:Bachelor's Degree in Computer Science or Accounting or equivalentExcellent communication skillsMinimum 1 year experience in Technical Account management for a product based software companyKnowledge of SQL Server databases, ability to write SQL queries is a bonusJob Profile:Responsible for technical account management for large self-storage...
-
Community Integration Counselor
1 day ago
Philadelphia, Pennsylvania, United States Community Options Full timeCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking Community Integration Counselors in Philadelphia, PA. The Community Integration Counselor is responsible for assisting individuals with learning physical, intellectual, emotional, and social life skills. The...
-
Community Integration Counselor
2 weeks ago
Philadelphia, United States Community Options Full timeCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking Community Integration Counselors in Philadelphia, PA. The Community Integration Counselor is responsible for assisting individuals with learning physical, intellectual, emotional, and social life skills. The...
-
Community Integration Counselor
2 weeks ago
Philadelphia, United States Community Options Full timeCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking Community Integration Counselors in Philadelphia, PA. The Community Integration Counselor is responsible for assisting individuals with learning physical, intellectual, emotional, and social life skills. The...
-
Community Integration Counselor
4 weeks ago
Philadelphia, United States Community Options Full timeCommunity Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking Community Integration Counselors in Philadelphia, PA. The Community Integration Counselor is responsible for assisting individuals with learning physical, intellectual, emotional, and social life skills. The...
-
Data Entry Clerk Admin
2 days ago
Philadelphia, Pennsylvania, United States Hiring Manager Full timeOur company excels in delivering comprehensive data entry services tailored to meet the unique needs of our clients. Leveraging cutting-edge technology, our team of skilled professionals ensures accurate and timely data processing.If you have a passion for data management, a keen eye for detail, and thrive in a remote work environment, this opportunity is...
-
Community Integration Counselor
1 week ago
Philadelphia, United States Community Options, Inc. Full time**Community Options, Inc.** is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking **Community Integration Counselors** in **Philadelphia, PA**. The Community Integration Counselor is responsible for assisting individuals with learning physical, intellectual, emotional, and social life...
-
Community Manager
4 days ago
Philadelphia, United States CRM Residential Full timeJob Type Full-time Description Job Title: Community Manager Our company is seeking an experienced Community Manager to oversee the daily operations of our property management. The ideal candidate will have previous management experience in property management or a related field, generally 2-5 years. However, experience level may vary due to the special needs...
-
Manager Communications
4 weeks ago
Philadelphia, United States Children's Hospital of Philadelphia Full timeSHIFT: Day (United States of America) Seeking Breakthrough Makers Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your...
-
Community Manager
2 weeks ago
Philadelphia, United States CRM Residential Full timeDescription: The Community Manager is responsible for all phases of the operation of the property. Including, but not limited to achieving the highest possible net operating income through the implementation of effective cost control and revenue improvement programs, the general administration and maintenance of the physical property, the supervision and...
-
Community Manager
2 days ago
Philadelphia, Pennsylvania, United States Columbus Property Management and Development Inc. a Member of Mission First Housing Group Full timeMISSION FIRST HOUSING GROUP's (MFHG) develops and manages affordable, safe and sustainable homes for people in need, with a focus on the vulnerable. We ensure our residents have access to resources to help them live independently. We deliver housing that provides long-term benefits to residents and neighborhoods, alike.MFHG believes that each employee makes...
-
Community Manager
4 days ago
Philadelphia, United States Scully Careers Full timeJob DescriptionJob DescriptionDescription:We are offering a $2,000 sign-on bonus! Ask about our industry-leading Employee Housing Discount Program!Why Scully?Join the Scully Team and join our family. It’s no secret that employees LOVE growing their careers with us. Your work is appreciated, valued and YOU have a voice. Join us and make Scully a company you...
-
Community Manager
4 days ago
Philadelphia, United States Scully Careers Full timeJob DescriptionJob DescriptionDescription:We are offering a $2,000 sign-on bonus! Ask about our industry-leading Employee Housing Discount Program!Why Scully?Join the Scully Team and join our family. It’s no secret that employees LOVE growing their careers with us. Your work is appreciated, valued and YOU have a voice. Join us and make Scully a company you...
-
Community Manager
1 week ago
Philadelphia, United States CRM Residential Full timeJob DescriptionJob DescriptionCRM Residential has been a trusted name in the property management industry for over 46 years specializing in affordable housing. Our success story is a testament to the dedicated and talented individuals who have chosen to build their careers with us. We take great pride in our values, and we live and breathe them every...
