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Convention Services Manager

4 months ago

College Station, United States ValorHospitality Full time

**HILTON COLLEGE STATION **:**The Hilton College Station stands tall in the heart of Aggieland in College Station, TX. Located just minutes from Texas A&M, the hotel offers 301 luxuriously appointed guest rooms and suites. Enjoy views of the area or the newly designed outdoor pool & cabanas. Not only has the hotel undergone an extensive, multi-million-dollar renovation, it also offers two one-of-a-kind experiences in the area. An exciting, on-site challenge course offers innovative and inspirational team building that will change a standard meeting into a meaningful experience that will be remembered long after departing. Reveille is the newest and hottest rooftop bar that is taking College Station by storm. Situated on the top floor of the hotel, Reveille offers an incredible selection of beer, wine and craft cocktails, while offering guests unparalleled 360-degree views of the beautiful Brazos Valley. Ignite restaurant offers guests breakfast, lunch and dinner and the café serves Starbucks coffee drinks and a variety of pastries, light bites and beverages.**

**For those seeking an elevated meeting and event experience, the Hilton College Station is the clear choice. Offering over 27,000 sf of IACC Certified event space, including an 11,000 sf ballroom and a 3,500 sf amphitheater, the Hilton College Station can accommodate a wide variety of events up to 1,400 attendees. The dedicated team of event planners will help design the perfect agenda.**

**If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of Texas life, this could be the perfect home for you Are you passionate and creative with a desire to grow? Let's talk Click **here **to learn more about what makes the Hilton College Station a one-of-a-kind in Aggieland**

**THE ROLE**

**Position**:Conference Services Manager**:
**Reports To**:Director of Conference Services**:
**COMPANY OVERVIEW**:
Be a part of something bigger. Join a family. Become a Hotelitarian We're hotel people -Hotelitarians
- a team of curious, courageous thinkers and doers dedicated to helping one another thrive. At Valor, our relationships with our guests are emotional and our relationships with our Hotelitarians are cultural. At Valor, we are Reimagining Hospitality with PRIDE, by being Passionate, Real, Inspiring, Dynamic and Excellent. Since 2012, Valor has reimagined hospitality, with our feet on the ground, our sleeves rolled up and our eyes on the details. People are at the heart of what we do. And not just any people; people who value and believe that they can make an impact regardless of how tall the task. We are obsessive about hospitality, we take accountability and initiative, we value one another, we listen and we make bold & ambitious decisions. Does this sound like you? Join our growing, global team and learn what it means to be part of Valor

**POSITION PROFILE**:
Plan, organize and coordinate functions and guest rooms for assigned group accounts. Work with the meeting planner to ensure a successful event by obtaining rooming lists, establishing billing, overseeing group room blocks, overseeing amenity requests, handling on site event logistics, and coordinating outside vendors.

**ESSENTIAL JOB FUNCTION**:

- Write resumes for each group giving the hotel's departments an overview and schedule of the conference and its objective, details of the meeting agenda, AV requirements, VIP's billing arrangements and amenity requests.
- Plan, up-sell and coordinate function details with clients to include but not limited to group room blocks, space requirements, meeting times, equipment, entertainment, menus, billing, etc.
- Create and execute accurate banquet event orders that include detailed information on the agenda, menu items, room set up and billing arrangements.
- Create and distribute effective internal and external communication (written and verbal). Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all guests, vendors and staff members for the best overall performance of the hotel.
- Meet the client upon arrival and conduct pre-conference reviews, including the introduction of Department Heads, overview of events, and guest arrival details.
- Communicate last minute changes in group functions to hotel staff, and ensure accurate and satisfactory follow-up.
- Conduct post conference review with clients including the presentation of banquet checks when applicable.
- Review all bills that are sent to the client, ensuring they are accurate and timely in order to maximize return business. Compile any cancellation/attrition charges for the group.
- Maintain well-documented, accurate, organized and up-to-date Delphi client information in order to serve client and employer in the most expedient, organized, and knowledgeable manner.
- Ensure adequate controls are installed and maintained for the protection of the hotel's financial assets against loss or misappropri