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Automotive Service Advisor

4 months ago

Tucson, United States Borst Automotive Full time

Borst Automotive, situated in Tucson, Arizona, is more than just your typical auto service provider. We're pioneers of innovation, redefining the automotive landscape one repair at a time. With a steadfast dedication to quality and customer satisfaction, Borst Automotive has emerged as a trailblazer in the industry. Our avant-garde solutions, coupled with unparalleled expertise, set new benchmarks in automotive services. From routine maintenance to complex repairs, Borst Automotive epitomizes professionalism and reliability, ensuring your vehicle receives the care it deserves. Step into the future of automotive maintenance with Borst - where your vehicle's well-being takes precedence above all else

Key Responsibilities Include:

- Warmly welcome customers and deliver exceptional service
- Attentively listen to customer concerns and accurately document them
- Assess customer vehicle requirements and suggest suitable services
- Provide transparent estimates for services and secure customer approval
- Efficiently manage appointments and service orders
- Collaborate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicles
- Handle financial transactions with precision and maintain meticulous payment records

**Requirements**:

- Preferably, prior experience in a similar role
- Outstanding communication and interpersonal abilities
- Proficiency in automotive services and repairs
- Strong multitasking and prioritization skills
- Adept at using computer systems for scheduling and record-keeping
- Exceptional attention to detail and organizational prowess

Please note that while the above outlines the primary duties and prerequisites, the Service Advisor may be called upon to undertake additional responsibilities as necessary to uphold the seamless operation of the service department.

Pay: $56,295.00 - $85,896.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance

Day range:

- Monday to Friday
- No weekends

Shift:

- 10 hour shift

**Experience**:

- customer service: 5 years (required)
- Service advisor: 5 years (preferred)
- Sales: 5 years (preferred)

License/Certification:

- Driver's License (required)

Work Location: In person