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Customer Service Attendant
4 months ago
**JOB DESCRIPTION - CUSTOMER SERVICE ATTENDANT**
Mint Express is a fast-growing express car wash and detail center located in Houston, TX (Cypress area). Our motto is to provide our customers a fun, amazing experience through our professional and friendly service.
Mint Express is looking for a CSA for our growing customer base. Applicants who enjoy interacting with customers, have strong sales skills, are energetic, communicative and confident are suitable for this position. The position offers opportunity to grow as the Mint brand expands into multiple locations.
We offer:
- Excellent starting pay plus commissions
- Paid professional development and education
- Free car washes
- Opportunities for growth within the company
- Fun and professional work environment
**Commitment**: Full Time; 30-40 hours per week
**Compensation**: $10 - $12 per hour based on experience; excellent commission plan
**Job Opening**: Immediately
**Responsibilities**:
- Greet customers with a smile, have clean attire and appearance, and clear understanding of the systems and offerings
- Sell car washes, memberships, gift cards, detailing services and any running promotions, and handle any customer queries professionally and politely
- Load cars safely in the tunnel and guide them safely through the wash
- Look for signs of possible vehicle damage, ability to identify vehicles that cannot be accepted into the tunnel
- Execute frequent inspections of assigned car wash areas to maintain cleanliness, clean out trash, vacuums, replenish towels etc. and other light janitorial duties
- Maintain a safe working environment for self and team by knowing and following all safety protocols
- Learn and execute the opening and closing of the facility including daily safety checks and maintenance checks to ensure a safe and efficient workday
- Perform repair and preventative maintenance for the car wash, vacuums, and other equipment
- Interact professionally with other team members and customers
- Perform other duties as required to run the business smoothly
- Learn to operate the pay station systems, handle customer queries with politeness and maintain a high level of efficiency during peak hours
**Job requirements**
- 18 years of age or older
- Clear, effective communication skills. Must know fluent English. Some understanding of Spanish or other languages is a plus
- Must have strong sales skills, energetic, good listening skills, patience
- Ability to follow processes, dependable, display courteous and professional attitude
- Must have reliable transport, be punctual and quality oriented
- Previous retail, customer-service, or carwash experience a plus.
- Willing to work various schedules such as weekends, holidays and overtime as needed
- Must be able to stand/walk for duration of shift and work outdoors and in all weather conditions
- Shifts may range between 8-12 hours
- High School Diploma or equivalent preferred
- Regularly lift /move up to 50 lbs
- Proficient skill level with hand and power tools is a plus
Pay: $10.00 - $12.00 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- Employee discount
- Paid training
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
**Experience**:
- customer service: 1 year (preferred)
- sales: 1 year (preferred)
Work Location: In person
