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Account Representative

3 months ago


New York, United States MedRite Urgent Care Full time

MedRite Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.

We are seeking an Account Representative who lives our core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity, demonstrate operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. In this role, the Account Representative is primarily responsible for facilitating customer and prospect meetings to identify and sell MedRite's suite of Occupational Health Services. The Account Representative will continue the customer through the buying cycle. The Account Representative will directly contribute to the growth and expansion of the Occupational Health Services Program at MedRite.

The Account Representative -Occupational Health Reports to

Core Competencies:

- **Ownership Mentalit**y
- Shows personal commitment to organizational mission through action.
- Follows through on commitments, takes accountability for actions, and ensures others do the same.
- Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
- **Acts with Urgency**
- Quickly assesses challenges, counters with solutions, and is confident under pressure.
- Quickly adapts to changes in situations and can adjust approach.
- Anticipates obstacles and plans accordingly.
- **Exudes Positivity**
- Builds rapport with people across all levels and functions in an open, friendly, and accepting way.
- Builds strong, constructive relationships with people similar and different from self. o Remains positive in the face of obstacles and adversity

Job Description: The Account Representative Occupational Health will:

- Strategically evaluates and assesses customer and prospect needs through various activities conducted throughout the sales cycle
- Analyze organizational charts of prospects and customers to uncover decision-makers, influencers, and buying centers to progress the sale
- Thoroughly research decision-makers by persona and industry types to formulate a solution value proposition
- Work with sales leadership to create a close plan to include multi-level engagement of customers through various scheduled meetings along the sales process
- Facilitates all customer meetings using various technology
- Identify internal MedRite stakeholders to include in customer meetings throughout the sales process.
- Gain formal commitment from the customer to utilize MedRite's services.
- Exceed sales targets and expectations. Coordinate the MedRite Service Package's timely set-up to ensure a smooth customer implementation.
- Communicate weekly achievements and customer pipeline status to MedRite leadership.
- Meticulously run a clean, thorough, and up-to-date sales funnel via CRM to forecast customer usage accurately and timely as needed.
- Maintain a thorough understanding of the competitive landscape within the territory.
- Perform other duties as assigned.

Minimum Qualifications:

- Bachelor's Degree from an accredited college or university or equivalent experience.
- In place of an undergraduate degree, the ratio is 1:1, meaning one year of college equals one year of directly related work experience in sales and vice versa.
- Customarily has at least four or more years of sales experience
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) following federal and state laws and company policies
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner that shows tact and professionalism
- Experience with solution and value-based selling
- Demonstrated use of Zoom and other customer interacting technology
- Exceptional attention to detail.
- Exceptional level of adaptability.
- Demonstrated experience in administration, including reviewing monthly operating expenses and conducting audits and expense computations.
- Proven record of leadership and program management.
- Excellent written and verbal communication.
- Proven ability to work in a fast-paced environment

Pay: $75,000.00 - $85,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work Location: On the road