Hospital Call Center Weekend

Contract to Hire Hours: SATURDAY< SUNDAY and HOLIDAYS 9am -5:30 - Hours may vary Job Summary: **Responsibilities**: - Supervise a team of hospital telephone operators, providing guidance, support, and coaching to ensure high-quality customer service - Monitor call center performance metrics and analyze data to identify areas for improvement - Develop and...

**About MASCO Services Call Center**: The MASCO Services Call Center, a subsidiary of Longwood Collective, Inc., keeps hospitals, colleges, physicians, and businesses connected to callers 24 hours a day, 7 days a week. We combine the latest technology with professional, personalized services, bilingual capabilities, customized plans, and unmatched commitment...

The Weekend CODE Operator is responsible for monitoring and responding to emergency codes within the hospital during weekend hours. This role involves promptly and efficiently communicating with medical teams, ensuring accurate logging of incidents, and coordinating necessary responses to maintain patient safety and operational continuity. You will also be...

We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls....

We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls....

We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls....

Job DescriptionWe’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you.This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through...

Job DescriptionWe’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you.This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through...

Job Description - Nutrition Call Center Coordinator (3287241) Nutrition Call Center Coordinator - ( 3287241 ) General Overview Works under the direction of the Manager of Patient Menu and Data Systems.Answers the 4FOOD phone line in a courteous, efficient manner.Documents all requests into the 4FOOD computer program. Dispatches 4FOOD requests to the 4FOOD...

Job Description - Call Center Operator II GENERAL SUMMARY/ OVERVIEW STATEMENT:As a member of the Room Service team, the individual will be tasked to assist and deliver in a pleasant, friendly and timely manner patient specific high-quality food and exemplary service to patients, guests, and staff. This position requires working with and assisting other...

Job Summary: We are a 24/7 call center located in the Longwood Medical Area in Boston. We currently have an opening on our overnight shift. We are seeking a dedicated and compassionate individual to join our team as an Overnight Hospital Call Center Operator. In this critical role, you will be the first point of contact for patients, families, and healthcare...

Hiring a Call Center Customer Service Representative for one of our clients in Boston, MA (Please look over posting thoroughly before applying) This role is a 6-month contract to hire with a great opportunity to be brought on as a permanent employee after the contract period. Pay is: $20-22/hr. based off of experience. MULTIPLE SHIFT OPTIONS...

Hiring a Call Center Customer Service Representative for one of our clients in Boston, MA (Please look over posting thoroughly before applying) This role is a 6-month contract to hire with a great opportunity to be brought on as a permanent employee after the contract period. Pay is: $20-22/hr. based off of experience. MULTIPLE SHIFT OPTIONS...

Nutrition Call Center Coordinator-(3287241) Description General Overview Works under the direction of the Manager of Patient Menu and Data Systems.Answers the 4FOOD phone line in a courteous, efficient manner.Documents all requests into the 4FOOD computer program. Dispatches 4FOOD requests to the 4FOOD Service Delivery staff.Ensures quality...

Nutrition Call Center Coordinator-(3287241) Description General Overview Works under the direction of the Manager of Patient Menu and Data Systems.Answers the 4FOOD phone line in a courteous, efficient manner.Documents all requests into the 4FOOD computer program. Dispatches 4FOOD requests to the 4FOOD Service Delivery staff.Ensures quality...

This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls.  Performs routine duties that require exceptional computer skills, and proper etiquette. In addition to...

This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls.  Performs routine duties that require exceptional computer skills, and proper etiquette. In addition to...

This position functions as a key communicator. Promotes company’s commitment to superior customer service. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions and through phone calls.  Performs routine duties that require exceptional computer skills, and proper etiquette. In addition to...

Job Summary*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions This call center Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and...

We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. **Job Overview** This position functions as a key communicator. Promotes company's commitment to superior customer service. Proactively and reactively seeks appropriate solutions to potential and existing service issues. Identifies root cause issues and...