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Security Service Technician

4 months ago

Ontario, United States HCI Systems, Inc. Full time

We are seeking a skilled Security Service Technician to join our team. In this role you will need to be familiar with inspecting, testing, servicing, trouble shooting and repairing Access Control, CCTV and Intrusion Systems in medium and large commercial buildings.

Primary Responsibilities:

- Respond to emergency and scheduled service calls requiring installation, programming or repair to Access Control, CCTV, and Intrusion Systems
- Test all systems and equipment, after repairs are made, to ensure performance of system.
- Performing maintenance service calls at customer sites
- Install, diagnose and repair/replace wiring, devices and both analog and digital control panels for security, access control, and CCTV systems
- Maintain and repair CCTV, Access Control, and Intrusion system components, including circuit cards, power supplies, software, copper and fiber optic systems platforms.
- Complete all appropriate company paperwork as required.
- Read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational product manuals.
- Assist customers on site with all questions and concerns in a timely and professional manner.
- Communicate and effectively interact with other contractors and building owners.
- Resolve field problems through research of multiple alternatives.
- Preferred: California Alarm Company Employee card or ability to obtain one.
- Installation, service, troubleshooting and programming numerous Access Control, CCTV, and Intrusion Systems including: RS2, Samsung Hanwha, DMP, Bosch, Hikvision, Avigilon, and Milestone is desired.
- Possess knowledge of computer programming and technologies related to Access Control, CCTV, and Intrusion systems.

Basic Qualifications:

- Valid driver's license with a clean driving record.
- Applicants must meet requirements in relation to background and driving record.
- Must have excellent communications skills, using tact and diplomacy when dealing with customers.
- Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Regular, reliable, predictable attendance.

Physical Requirements:

- Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
- Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs.

HCI Systems Inc. is a licensed C-7, C-10 and C-16 low voltage systems integration contractor offering a full spectrum of services including sales, engineering, installation, service, and maintenance with over 600 employees in our seven branches. We offer fire life safety, fire suppression, fire sprinkler, access control, video management, intrusion detection, structured cable, nurse call and other related electronic detection solutions to our customers.

**Equal Employment Opportunity**

Pay: $25.00 - $40.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Security Systems: 5 years (required)

License/Certification:

- Driver's License (required)

Ability to Relocate:

- Ontario, CA 91761: Relocate before starting work (required)

Work Location: In person