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Front Desk Associate

3 months ago

Costa Mesa, United States United Defense Tactical Full time

**Responsibilities**:

- Greet and welcome customers as they arrive at the front desk and direct them to the appropriate department or person.
- Manage the front desk area, including keeping it organized, clean, and well-stocked.
- Process customer inquiries, complaints, and requests, and escalate issues as needed to the appropriate department or person.
- Check-in and check-out customers, ensuring accuracy of reservations and billing information.
- Maintain customer records and update the company's database with relevant information.
- Coordinate with other departments to ensure customer needs are met and issues are resolved.
- Perform general administrative tasks, such as photocopying, scanning, and filing.
- Adhere to company policies and procedures, and maintain a high level of professionalism at all times.

Qualifications:

- High school diploma or equivalent.
- 1-2 years of experience in customer service or receptionist role preferred.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and managers.
- Ability to multitask and manage priorities in a fast-paced environment.
- Proficiency in using office equipment, such as a computer, printer, and scanner.
- Familiarity with basic office software, such as Microsoft Office and Google Suite.
- Strong attention to detail and ability to maintain accuracy in data entry and record keeping.
- Ability to work independently and as part of a team.
- Availability to work flexible hours, including weekends and holidays.

If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume and a cover letter for consideration. We look forward to hearing from you

Pay: From $18.00 per hour

Expected hours: 34 - 40 per week

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work setting:

- In-person

**Experience**:

- customer service: 1 year (required)

Work Location: In person