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Construction Community Liaison

3 months ago

New York, United States Burtis Consulting Group Full time

Job Summary:
This is a FULL TIME IN PERSON role, this is NOT a remote position.

**Responsibilities**
- Coordination with stakeholders, constituents, project team, and contractors.
- Coordinate and work closely with DDC's OCON team.
- Be available and engaged with the community on a daily basis.
- Act as the first point of contact for the community, handling local concerns, inquiries, and complaints.
- Manage expectations about the construction process by providing regular updates in advance of work.
- Bring the communities concerns to the construction management team for review and resolution.
- Review the plans and specifications for the construction contract(s).
- Organize and arrange for a walkthrough of the Project if needed.
- Assess the negative impact on the community of the Project.
- The CCL shall develop, maintain, and keep a current calendar of significant community events, including Ethnic/Religious Festivals, Street Fairs, Marathons, Parades, Play Street Closing, and Block Parties/Celebrations.
- Develop a Community Notification Network, identifying key community institutions and organizations by name, association, and address.
- Preparation of informational materials, including construction notices and electronic communications, "72-hour Advance Notices," Weekly Look Ahead," and "Quarterly Newsletters" as needed to inform the community of what construction work will likely impact the neighborhood. Additional advisories will be needed to update the community of any modifications that may have been made.
- Keep track and provide photos and videos of milestone events at the construction site and record all community events (if possible) on high-quality cameras. Provide accurate write-ups for inclusion in the newsletters. (Digital images, both photos and videos will help record the events of these milestones.)
- Keep field office records regarding community interaction, including without limitation, complaints received, and all correspondence, meetings, and task force minutes.
- Follow the standard Communication Protocols when it receives an inquiry from elected officials, media, Community Board, another City agency, residents, or businesses.

Working hours: Monday - Friday from 7:00 am - 3:30 pm. CCL schedule varies depending on the 2-week look ahead and community meeting schedules.

The CCL is expected to work 40 hours a week. Work during the weekends is not expected, and if needed, it will be coordinated in advance.

**Qualifications**

Excellent verbal and written communication skills

Extremely detailed and organized

**Speaks Mandarin, Cantonese and or other languages a plus (please indicate on your resume)

This is a position that will liaise with the community and elected officials at times.

We are looking for a Proud NYC resident and dedicated active member of the community

Pay: $58,328.25 - $70,244.77 per year

**Benefits**:

- Paid time off

Schedule:

- Monday to Friday

Ability to Commute:

- New York, NY (required)

Work Location: In person