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Dispatcher

2 months ago


Newbury Park, United States PALMEDEQ Full time

Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher. As a Dispatcher, you will play a crucial role in coordinating and managing the daily medical equipment deliveries. This is a full-time position with opportunities for growth and advancement.

**Duties**:

- Receive and process customer orders
- Coordinate with drivers and logistics personnel to ensure timely delivery of goods
- Utilize internal software management systems to track orders and optimize routes
- Monitor driver schedules and communicate any changes or delays to customers
- Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a professional phone etiquette
- Perform data entry tasks accurately and efficiently
- Collaborate with various departments to ensure smooth operations and customer satisfaction
- Maintain accurate records of orders, driver logs, and other relevant documentation

**Requirements**:

- Previous experience as a Dispatcher or in a similar role is preferred
- Strong computer skills including data entry proficiency
- Excellent organizational skills with the ability to multitask and prioritize effectively
- Knowledge of the hospice industry is a plus but not required
- Ability to work in a fast-paced environment with tight deadlines
- Strong problem-solving skills and attention to detail
- Must be available for an on call rotation

Pay: $20.00 - $24.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Paid time off

Schedule:

- 8 hour shift

Ability to Relocate:

- Newbury Park, CA 91320: Relocate before starting work (required)

Work Location: In person